AutoNation Dodge Ram Colorado Springs

My husband's truck was nickel and diming us so I had made one phone call to Dodge Dealership and spoke with Michael Rotondo. He was very helpful and emailed us some information on a truck we were VERY made one phone call to Dodge Dealership and spoke with Michael Rotondo. He was very helpful and emailed us some information on a truck we were VERY interested in. If it wasn't for him to be so on top of things, my husband and I would of probably sat around on it. But once we received the email, we hopped in the truck and made our way to the dealership. About 10 minutes away, I had called Mike on his cell phone, which he answered right away. Now a days, no one seems to answer their phones so I on that note, I knew he was a hard worker that cared about his clients. He told me that he would have the truck ready to view when we arrived which he kept to his word. We drove up and there it was. Husband then drove the truck and fell in love. We then did some negotiating, then signed some papers and we were off! The paperwork took awhile but we know that's expected so I have no complaints. I will recommend this Dealership anytime and tell them to ask for Michael Rotondo because if it wasn't for him, we probably wouldn't have this truck right now. More

Colorado Springs Dodge gets the title for worst dealership I have ever dealt with. My buying experience was terrible from the begging. It started off by me calling ahead about a test drive, we sche dealership I have ever dealt with. My buying experience was terrible from the begging. It started off by me calling ahead about a test drive, we scheduled a time to come drive the vehicle, but when I got there the car was gone. I rescheduled for the next day, only to return to still no vehicle. They told me it would be ten or fifteen minutes, which turned into an hour before the vehicle arrived. When it arrived it was dirty and had boogers in the back. I guess the managers wife had been driving it for a few weeks...as shown by the 2000 miles in excess of what was listed, the boogers, and the crumbs. We worked out a fair deal, and informed them we wanted to tag the vehicle in Oklahoma (I am active Duty)...they informed us it would not be an issue. We filled out the papers, got a financed through the dealer, and left. That was in June. By September we still did not have a tag, so we inquired with the dealer. They were rude, shady, and had zero desire to make the paperwork correct. They sent all of the paper to Colorado even after explaining my situation, and giving them all of the paperwork for Oklahoma. By October still no tag. I had to get my base law office involved in order to force the company into refiling our paperwork. They also claimed they would no longer finance me since I wanted to register in Oklahoma. I finally got my tag in December, along with a new loan from USAA. I will never recommend this dealer. STAY AWAY!!!!!!!!! More

FIRST OFF I WILL REPEAT THIS IN FRONT OF ANY PERSON FROM THE DEALER THIS IS THE TRUTH THIS DEALER IS FULL OF LIES AND DECETE!!!!!!! STAY AWAY!!!!!!!!!!! Me and my wife went in with our approval we were g THE DEALER THIS IS THE TRUTH THIS DEALER IS FULL OF LIES AND DECETE!!!!!!! STAY AWAY!!!!!!!!!!! Me and my wife went in with our approval we were greeted by the sales person if had spoke with on the phone then quickly pushed off onto another sales person we told him about our own financing also that we were looking for a car with incentaves to absorb our negative equity and how we didn't want to use any other finance company and right away he expressed his dislike for our financing company because of the limits they put on the dealership he said "it squeezes all the profit out of the deal for the sails person and dealer and there would be no room for negative equity " we should have left at that moment but we then told him what we were looking for he then said you would be better in a different vehicle ignoring what my wife and I were looking for finally he convinced my wife that a certain vehicle then started to try to make the financing work he finally pushed us off to a different sales person who convened me that he would be able to get a better rate and better deal threw Chrysler finance he also promised me that they would only try once threw Chrysler I should have known that was a lie thy ended up running my credit 4 times that night then 6 more time over the next few days after that but back to that night they came back and tried to convince us there approval was better then ours it was at a higher interest rate then mine a higher payment then mine longer term then mine and required a down payment mine did not so how was that a better loan the. To make things worse they tried to push the deal with out letting us test drive the car who would do this I do know anyone in there right mind who would buy a car without driving it and who would use a loan that is worse then the loan that they already are approved for More

Communication among departments is lacking. Bought car on Sat; Called service Mon, made apt for included Detail. Took car in night before(Wed) since apt for 1st thing in the morning; was told detailing w on Sat; Called service Mon, made apt for included Detail. Took car in night before(Wed) since apt for 1st thing in the morning; was told detailing would take most of the day; got call next day(thurs) 4:30pm could not do detail due to weather. Andy told me that they would need to keep car for a while to let the carpet dry and that it was too cold right now. Got call Friday to come in "for a better deal". Another trip to resign financials. Made another apt for Detailing; took car in the afternoon before apt; Got a call a few hours later that the detailer was slammed and could not get to my car that day(which is fine cuz my apt was for the next day). Miraculously my car was done by 10:30 the day of the apt. Apparently, car is not needed overnight, carpets can dry(or not get done) in 3 hours; and the coffee stain will not come off the roof of the interior. So after 6 trips to the dealer, I am finally done. Do not think we will buy another vehicle here. I did not know I would have to write into the deal to get an owner's manual and 2 consistently working keys, but hey I did not have to pay for the detailing. More

Good experience. Caleb was through and professional through out the test drive and negotiations. This was the easiest buying experience that I have had. Good job! through out the test drive and negotiations. This was the easiest buying experience that I have had. Good job! More

Jason Martin helped us get our challenger, he was great to work with and did everything we asked him to. A joy to be with. to work with and did everything we asked him to. A joy to be with. More

I went online to view a price of a Dodge Dart and when I inputted my info and submitted, it was only minutes later that Caleb contacted me and we set up an appointment to meet the next day. When I got in, inputted my info and submitted, it was only minutes later that Caleb contacted me and we set up an appointment to meet the next day. When I got in, Caleb showed me a few cars that I was interested in and we took two cars for a test drive. I told Caleb that I had to leave to get my grandson and because it was Valentines Day I would get back with him on Saturday so that my wife could test drive the car before making a decision. We showed up and went for a test drive but had to leave again to help a friend move. Caleb was very helpful and patient with my wife and I. We came back after the move and purchased the Dodge Avenger. While I was paying for the car, my wife was out looking at the Durango with Caleb. When I got done with the purchase, Caleb got the model that my wife wanted and we took it out for a test drive and ended up purchasing that vehicle also. Caleb was helpful, courteous and wasn't pushy. He understood that we were in to purchase a vehicle but that we had other obligations to attend to and worked with us. More

Joe was professional and helpful as I asked many questions regarding the vehicle I decided to purchase. He even went above and beyond to fill the tires with air in my mom's truck as we had a long dr questions regarding the vehicle I decided to purchase. He even went above and beyond to fill the tires with air in my mom's truck as we had a long drive from Denver to the Springs. Garth was another employee that has gone above and beyond to make sure we were taken care of. From opening the door, to getting us a cold bottle of water, to finding a great interest rate, and fully explaining all options of warranties. I never felt pressured! Garth even looked at my last Dodge purchase and gave me advice on moving forward as that car was recently totaled. Since my purchase at Colorado Springs Dodge, I have contacted Garth several times to ask questions and seek advice. Garth always returned my phone calls promptly, and gave me good, sound advice. When the time comes to purchase another vehicle, I am seeking out where Garth is working, and purchasing from that company. He is someone that has gained my trust, and future business. Thank you! Victoria Dare More

Jason is the BEST car salesman that I have had the pleasure to work with. He was upfront and honest about every aspect of the qualification process. He also was very courteous, polite, outgoing, and pleasure to work with. He was upfront and honest about every aspect of the qualification process. He also was very courteous, polite, outgoing, and a pleasure to work with. He is a definite asset to your company. You need to hire more like him!!! More