Marvin my salesman did a great job in showing me the vehicle that I was interested in. As far as the salesman supervisor Bob, not so much.
The ad on CARFAX shows a complete vehicle. The vehicle on the lot is missing a foglight hole cover and the antenna mast. According to Bob the supervisor, he had no more money in his bank to spend and couldn't get the parts.
I still purchased the vehicle because it runs and looks great. The parts that at my cost is just under $100. Could you imagine what your cost is without the mark up? Glad to see how you treat customers. Now I can see why Elway wouldn't want his name on your dealerships.