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AutoNation Ford Arlington

Arlington, TX

4.6
1,179 Reviews

1400 I-20 West

Arlington, TX

76017

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Showing 1,179 reviews

December 31, 2023

Deeply committed to taking care of customers! I have never felt so valued at a car dealership! Thank you Zach and Tony for treating me like I was the most important customer there! More

by Mrs. G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach, Antonio, Jake, the General manager
Jan 02, 2024 -

AutoNation Ford Arlington responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Arlington. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2023

Really nice staff and really quick service , whoever washed my car did a great job More

by Ashleyduran2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Dec 14, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2023

Everyone was lovely, the dealership was clean, but the buying experience was questionable. I was told, "one car at one price." Okay, that makes sense. What you see is what you get. However, when looking a More

by windowwalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember
Dec 14, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (817) 200-4503 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

December 10, 2023

Really good spot to purchase a vehicle, also great service would recommend it. Thank you More

by Raul jaimes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Auston
Dec 13, 2023 -

AutoNation Ford Arlington responded

Hi Raul, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 08, 2023

My car needed a part that took some time to get in and they had my car for three weeks. The entire time I was kept informed on the progress by Jay and Peggy and was also offered a loaner car. When my car More

by amason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jones and Peggy
Dec 09, 2023 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, AutoNation Ford Arlington

December 06, 2023

Form start to finish it was super unprofessional and overall it was like they were trying to make it difficult to close the transaction. As an out of town buyer it was always “you have to come to the de More

by maas598
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Efrain Rodriguez
Dec 09, 2023 -

AutoNation Ford Arlington responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Arlington. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4503. We hope to hear from you.

December 02, 2023

Good experience overall. Would recommend this dealership. Jonathan Smith was our advisor and he was very accommodating when we were shopping. The process took about 3-4 hours More

by SimbaLily89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith, Kyron
Dec 05, 2023 -

AutoNation Ford Arlington responded

We are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.

November 30, 2023

Dealership was great and everyone was friendly and patient being that we came in with our two little ones. Made purchasing a vehicle smooth and easy. More

by lorenf_08
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan
Dec 02, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2023

Pegy is really awesome she will get you right away and make sure you get the work done and answer all your questions. More

by luz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pegy
Nov 22, 2023 -

AutoNation Ford Arlington responded

Hi Luz, we're happy you found Pegy to be so supportive during your experience here at AutoNation Ford Arlington. Feel free to stop by if you ever need any more help.

November 19, 2023

Service center took care of business and wanted to make sure I was a repeat customer. That was refreshing it today's environment. More

by David H.
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amber Majora
Nov 21, 2023 -

AutoNation Ford Arlington responded

Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!