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AutoNation Ford Bradenton - Service Center
Bradenton, FL
648 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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648 Reviews of AutoNation Ford Bradenton - Service Center
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February 25, 2023
It was a Friday and they were really busy (understandably so), but they handled it like champs. Costumer service was top notch and I was really happy with the service:) so), but they handled it like champs. Costumer service was top notch and I was really happy with the service:) More
by nstewart828
Employees Worked With
Andrew
February 25, 2023
Still dont have a working car! I have been waiting since july of 2022 for a part....it just came in 2 weeks ago. I was told it would be 2-3 days and here we are 2 weeks later and s I have been waiting since july of 2022 for a part....it just came in 2 weeks ago. I was told it would be 2-3 days and here we are 2 weeks later and still no car and no time of when it will be done! I am done with ford because they just ignore me and my calls....thanks ford for.making me feel insignificant. Please dont apologize on this public thread and continue to ignore me....cause thats whats happening.. More
by Lindak1965
Employees Worked With
Andrew
February 23, 2023
I can't begin to tell you how poor of follow up that the service department was. They misplaced my vehicle for 13 days before finally going out to walk their lot and physically find my vehicle. This was a service department was. They misplaced my vehicle for 13 days before finally going out to walk their lot and physically find my vehicle. This was also suppose to be a covered warranty repair per the Auto Nation store I purchased it from and between the 2 Auto Nation dealerships I was held to pay for the repair to get my vehicle returned to me. I was promised that I would receive calls back to resolve the issue but now nearly another 2 weeks later I have not received any call from the people at Auto Nation Ford Bradenton or Auto Nation Toyota Pinellas Park where I purchased the vehicle. My next action is to file complaints with the state and then small claims if it is not resolved. More
by Paul G.
Employees Worked With
Tom Sharpe, Arne Abrahamson, James Purcell
February 22, 2023
Previous dealings with Auto Nation were not good since always had to wait much longer than necessary for appointments to be honored. Much better this time although still required over an hour for oil chan always had to wait much longer than necessary for appointments to be honored. Much better this time although still required over an hour for oil change and inspection bout they seemed extremally busy and this was considered. More
by augiebo777
Employees Worked With
Mr. Bilan - Advisor
February 16, 2023
My family and I have been coming here for years, and there is always a problem post-service. Either what was needing to be done to the car was not done, or the car comes out with a completely different there is always a problem post-service. Either what was needing to be done to the car was not done, or the car comes out with a completely different problem afterwards. Even an instance of being told we need a new air filter, after one was put in by us two days before. Be cautious when going here. More
by No
Employees Worked With
No
February 16, 2023
Aaron, my service adviser kept me updated! Time frame for warranty recall work, was accurate! Text messages kept me notified of progress! Considering how busy the service department was, g Time frame for warranty recall work, was accurate! Text messages kept me notified of progress! Considering how busy the service department was, getting the car back in time was remarkable! Making an appointment is recommended!! More
by A2
Employees Worked With
Aaron
February 10, 2023
I visited for a simple repair of a recall regarding a parking brake issue. I was told that it would take about an hour and a half so I came back 3 hours later. No work had been done on my vehicle due to parking brake issue. I was told that it would take about an hour and a half so I came back 3 hours later. No work had been done on my vehicle due to what appear to be an internal issue. I waited for another 45 minutes for my vehicle to be prepared for me. The technician acknowledged his error and was very cordial about it offering me some compensation. I am not upset but I think the service was poor More
by 616vfr
Employees Worked With
Do not remember technician
