AutoNation Ford Burleson

Douglas got me in and out. Went over the work that was done. reviewed what they found and offered to set up a follow up appointment to look into the leak they found. Went over the work that was done. reviewed what they found and offered to set up a follow up appointment to look into the leak they found. More

Friendly, helpful staff (Eder and Kevin) had me in the door, and off the lot in my new (to me) 2024 Mitsubishi Mirage G4 in less than 3 hours. It was a pleasure working with both of them. door, and off the lot in my new (to me) 2024 Mitsubishi Mirage G4 in less than 3 hours. It was a pleasure working with both of them. More

Service was over 3 weeks to schedule, and the service was not performed. Stated no issues to address at this time. Also, registration of my new purchase took 90 days to receive. not performed. Stated no issues to address at this time. Also, registration of my new purchase took 90 days to receive. More

They always do an amazing job every time I come here! Excellent service and friendly Excellent service and friendly More

Do not buy a used car from this dealership. They do not inspect used cars to see if they are sellable. I bought a Toyota Rav 4 and they informed me it drove fine. This was from the General Mana They do not inspect used cars to see if they are sellable. I bought a Toyota Rav 4 and they informed me it drove fine. This was from the General Manager. We drove it a couple days and it kept skipping when pressing on the gas pedal. They serviced the car, which took 7 weeks, and had to replace the engine mounts and fix the air conditioner. I told them to check the transmission since that was the issue with our previous car. Keep in mind, I tried to return this car 3 times. I even informed them the vehicle should never had been in the lot for sale. They said the transmission had no issues. We have driven the car for a little over 2 months with it being at our mechanic’s shop for another issue. The second time in the shop we were advised ( surprise, surprise) the transmission is going out. I will never do business with this dealership ever. You can’t get a hold of anyone in the service department. The service department takes forever and doesn’t do a good job. Management lies to you and the salesman we had did not even give us the time of day. Barely waited on us. Didn’t even take the time to test drive with us or go over the car’s features because another client was buying a brand new vehicle. Avoid this dealership at all costs is my recommendation. More

Very honest and up front with everything. No surprises! Everything was ready when promised and better than expected. No surprises! Everything was ready when promised and better than expected. More

I had 3 vehicles in for service all on the same day. Donovan was great to work with and kept me informed on each one as work was completed. The process was completed for the quoted amount within the t Donovan was great to work with and kept me informed on each one as work was completed. The process was completed for the quoted amount within the timeframe promised. I would highly recommend and I will be using AutoNation again More

Burleson Ford has been a great place for all of our service needs and we’ve bought at least 5 vehicles from here in the last year. All the employees are super great and we will always choose this deale service needs and we’ve bought at least 5 vehicles from here in the last year. All the employees are super great and we will always choose this dealer over any other. More

Car had issues at the time of purchase and has been back 4 times in one year totaling 6 months. Customer communication was horrible and my car was driven over 500 miles on the last visit and I was left with 4 times in one year totaling 6 months. Customer communication was horrible and my car was driven over 500 miles on the last visit and I was left with no gas. More

Quick check in regular follow up. And a comprehensive review of what was completed and recommendations And a comprehensive review of what was completed and recommendations More