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AutoNation Ford Burleson

Burleson, TX

Overview
Reviews
Vehicles
4.5
967 Reviews
AutoNation Ford Burleson is the best place for new Ford vehicles, used cars for sale, and Ford service in the Burleson area. Our showroom features one of the largest inventories of new Ford vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Ford, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom today in Burleson.
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850 North Burleson Boulevard

Burleson, TX

76028

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Showing 967 reviews

October 13, 2023

Walked around the used cars and Trevor came out and asked if he could help. Showed us what we were looking for. My granddaughter was very happy and we left with a great car! More

by Cynthia Jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor, Mike several people
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Oct 15, 2023 -

AutoNation Ford Burleson responded

Hi Cynthia, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Burleson. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2023

Always dissatisfied with the wait time. Cashier was difficult to communicate with, but everything else was good. More

by needed service on my truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
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Oct 12, 2023 -

AutoNation Ford Burleson responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (817) 522-3224 when you have a chance. Thank you, and we look forward to hearing from you.

October 10, 2023

Very informative, friendly, quite helpful. We will definitely go back to Burleson Ford and recommend them to anyone. More

by ksl1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Guthrie, i dont remember the names if the rwo gentleman (finance person was Kevin and dont remember the managers name).
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Oct 12, 2023 -

AutoNation Ford Burleson responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Burleson.

October 06, 2023

I find the lack of communication unacceptable. Service rep was good once vehicle was brought in but up to that point no one returned calls with the needed info. This includes service manager More

by lookmeup_2
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Chuck Peretti, Douglas,Chance
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Oct 10, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

October 04, 2023

Very painless transaction. The staff was very courteous and made sure that I was comfortable while I waited. Very thoughtful. More

by lisamburden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Barrow
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Oct 06, 2023 -

AutoNation Ford Burleson responded

Hi, We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 03, 2023

This was a stress free experience and it took the shortest amount of time I’ve ever had buying a car. More

by Mike6464
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Barrow
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Oct 07, 2023 -

AutoNation Ford Burleson responded

Hi, we are pleased to hear you had such a positive experience with us, if you ever need help, just give us a call. Happy motoring!

October 02, 2023

Very nice staff and they take care of you and your vehicle. Keep up the good work. . More

by steelhart40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Oct 04, 2023 -

AutoNation Ford Burleson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

October 02, 2023

they provided a very quick turnaround on my recall service and it turned out good More

by buck w
Recommend Dealer
Yes
Employees Worked With
Doug
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Oct 04, 2023 -

AutoNation Ford Burleson responded

Hi, we appreciate you taking the time to leave us a response, Buck! Feel free to stop by if you ever need any more help.

September 30, 2023

Quick & easy with our salesman I did a lot of my research and work ahead of time, which I also think played a big part of the quick process Very pleased with my experience with my salesman I don More

by Lchaff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Parr
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Oct 03, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2023

Sometimes good, sometimes really bad. Last visit was really bad. 3 1/2 hrs for oil change and tire rotation due to inexperienced technician. Damaged an anti-theft plate that I installed t More

by jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names
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Oct 01, 2023 -

AutoNation Ford Burleson responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Burleson take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-3224 -- we hope to hear from you soon.

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