AutoNation Ford Burleson

I was traveling from out of town and got a flat tire. I also needed to drive to Houston the same day. They managed to fit my vehicle into their schedule, get the tire fixed, and sent me on my way withi I also needed to drive to Houston the same day. They managed to fit my vehicle into their schedule, get the tire fixed, and sent me on my way within a couple of hours. I greatly appreciate the friendly and professional manner in which I was treaged. More

Matt Masters was the customer service rep that took care of me. He was professional, informative and pleasant to deal with. of me. He was professional, informative and pleasant to deal with. More

Excellent service. Russell Stephenson & Tyler Lankford were great to work with. Handled finding me a vehicle within my price range and what I wanted. Russell Stephenson & Tyler Lankford were great to work with. Handled finding me a vehicle within my price range and what I wanted. More

I am very happy with the professionalism of AutoNation Ford Burleson. They went over the top to fix another check engine light while they had my pickup in for work, plus they made sure I had a ride to and Ford Burleson. They went over the top to fix another check engine light while they had my pickup in for work, plus they made sure I had a ride to and from my house. More

great job by everyone from service manager MATT on down great atmospher by everyone involved. great atmospher by everyone involved. More

This is the 3rd time I come to this dealership with an appointment that I made on line, they check in there system and said that I don’t have an appointment or can’t find my appointment in there system. I appointment that I made on line, they check in there system and said that I don’t have an appointment or can’t find my appointment in there system. I showed then my appointment and they don’t seem to care whether I have one or not .I hate the fact that I go to the trouble of making an appointment to make my service easy and they don’t seem to care but that’s that and I do have proof that I have an email appointment on my phone ,not sure why this keeps happening.This last time I when in to get my 60,000 mile service done I ended up only getting oil change. Really bad for business and really bad customer service in my opinion. More

The service department was very friendly and took care of what needed to be done on my car . what needed to be done on my car . More

Very good maintenance repair service by the mechanics in the service department. Communication with the service reps needs work regarding timely responses and returning calls/inquiries. I would definite the service department. Communication with the service reps needs work regarding timely responses and returning calls/inquiries. I would definitely recommend Autonation Ford in Burleson More

Got Fast and professional service at a reasonable price highly recommended great attention to detail. highly recommended great attention to detail. More

It was a wonder experience. Everyone was friendly and did their best to help us get the suv we wanted and needed Everyone was friendly and did their best to help us get the suv we wanted and needed More