AutoNation Ford Burleson

I went for a new tire! Waited 2-3 hours. The same tire still kept going flat! We looked and they never even changed the tire! When I got the car , the breaks squeaked! Waited 2-3 hours. The same tire still kept going flat! We looked and they never even changed the tire! When I got the car , the breaks squeaked! They said it was a normal noise! (Whatever) . Next time , they said the same thing ! Then, I took it back again . Now they said it's not normal I need to get them worked on and it's not covered in my warranty! They have the nicest people working there but the service is not good. I feel like they just pushed me off thinking I would believe that it was normal! One time they didn't shut my hood all the way and I noticed it on the freeway! Luckily nothing happened... I do not want anything other than the work on my car to get done correctly! The warranty I am paying for! I have never asked for anything else! I don't feel comfortable even going in the place anymore! Like I said good people with bad service ! More

This was a very pleasant experience, hassle free and Matthew cherry was a very great help. Will be doing business with him again Matthew cherry was a very great help. Will be doing business with him again More

As long as you aren't planning on making friends, this dealership is great. The salesmen aren't the friendliest, but I car I wanted at the price I wanted when I wanted it! dealership is great. The salesmen aren't the friendliest, but I car I wanted at the price I wanted when I wanted it! More

Bought a new truck online fast, smooth, easy transaction, definitely will buy from them again definitely will buy from them again More

Matt Masters is the best service Rep we have ever had. We appreciate him! They sent us pictures of the service problems . He would make out wait as short as possible. We appreciate him! They sent us pictures of the service problems . He would make out wait as short as possible. More

This is the best dealer service center I’ve taken my truck to. Staff are always helpful and prompt. truck to. Staff are always helpful and prompt. More

This is one of the best experiences I have ever had when it comes to buy a vehicle. it comes to buy a vehicle. More

Thanks for sliding me in for a diagnostic while there was a four hour wait, I am just happy I wasn’t without a car for 5-7 days like all other dealships! a four hour wait, I am just happy I wasn’t without a car for 5-7 days like all other dealships! More

Must be some miscommunication somewhere. Car I purchased is 2 weeks old and had a problem. Was told that it came with a 90 day 4000 mile warranty that covered almost everything. When took in Car I purchased is 2 weeks old and had a problem. Was told that it came with a 90 day 4000 mile warranty that covered almost everything. When took in for repair it was denied. Sales manger made no attempt to assist in repair after I asked. This is the second vehicle I purchased from the Burleson location this year. And the other is also in for repairs. And when I asked about a loan vehicle it was also denied. More

They were very helpful and went over and above to find the perfect fit for my taste and budget. I like that they have a large network of other car dealerships so the variety of options they have access to the perfect fit for my taste and budget. I like that they have a large network of other car dealerships so the variety of options they have access to make’s shopping more easy. No need to go to multiple dealerships when one can get you what you need and search their internal inventory nationwide. More