
AutoNation Ford Burleson
Burleson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 934 reviews
Truck sat for 2.5 weeks. After an update to the computer system/attempt to erase a recall I was asked to pick up my truck. They said if I continue to have to the same problems (which they said was a high pr system/attempt to erase a recall I was asked to pick up my truck. They said if I continue to have to the same problems (which they said was a high probability) then just bring it back in. Truck has the same problems. Customer relations told me on a Friday that she and her service manager, along with a mechanic would contact me on Monday. That never happened. Overall very disappointed on the service/lack of service received. If the service department knows that the recall needed to be fixed, then why no fix it while the truck was there for 2.5 weeks? More
I would like to start off by saying that I had a bad experience working with South West Ford in Weatherford and because of that I decided I wanted to custom build a car online to cut out some of the com experience working with South West Ford in Weatherford and because of that I decided I wanted to custom build a car online to cut out some of the communication with dealerships. Fortunately, I had the opportunity to work with Kimberly at Auto Nation Ford in Burleson. She was amazing! I filled out a loan application online and she called me the very next morning to discuss my options. I told her about my experience and she went out of her way to ensure I had the best experience possible. She was transparent, patient, and helped me think through my options. I ended up purchasing an Explorer XLT off of their lot. The process was smooth and I never felt like I was being pushed into something I was not comfortable with. I highly recommend Kimberly and Auto Nation Ford in Burleson if you are looking to purchase a new car! More