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AutoNation Ford Burleson - Service Center

Burleson, TX

4.1
562 Reviews

562 Reviews of AutoNation Ford Burleson - Service Center

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August 01, 2025

Burleson Ford - Matt Masters & his crew always take great care of me & my truck. Just returned from a 2500 mile vacation & no issues with the truck, ran great. More

by hkp1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Masters
Aug 03, 2025 -

AutoNation Ford Burleson responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Burleson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2025

Great Service! Very friendly and professional! I would highly recommend Autonation in Burleson! Thank you More

by renee york
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 31, 2025 -

renee york responded

Alfonso was awesome! He was very friendly and professional. I would highly recommend him to anyone. He knows what Great Customer Service is.

July 28, 2025

Horrible communication with service advisor and service manager. Duck taped our ford explorer back together. Told us that was the very best that ford can do. Ford has done a terrible job standing behind th More

by j.loudermilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alonzo - Greg Ford
Jul 30, 2025 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (817) 522-3224 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 28, 2025

Very professional, take pride in the work done, clean waiting room, clean restrooms Great salesmen More

by deeparr35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alanso, Craig
Jul 01, 2025 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 19, 2025

The folks at AutoNation Ford Burleson are great! And honor their word. Exceptional service! My service advisor, Donavan, was friendly, professional, and attentive to detail. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan
Jun 20, 2025 -

AutoNation Ford Burleson responded

Hello Steve, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Burleson. If you ever need help, just give us a call. Happy motoring!

June 18, 2025

I took my son’s truck in for a 90k mile checkup and they communicated well and gave me all the options of what was necessary to fix and what was not essential at the moment. Thanks Andrew and AutoNation For More

by Jhbowman07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Zendejas
Jun 23, 2025 -

AutoNation Ford Burleson responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2025

Always get our vans back quickly. Great communication and keeps us informed of any issues. More

by josborne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 19, 2025 -

AutoNation Ford Burleson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Burleson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 15, 2025

I just took my Ford Edge in for the first oil change and the service was great and the people were wonderful More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 18, 2025 -

AutoNation Ford Burleson responded

Hello Donna, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 09, 2025

I received great service. Matt my advisor was very informative and took very good care of me. More

by John
Recommend Dealer
Yes
Employees Worked With
Matt Masters
May 14, 2025 -

AutoNation Ford Burleson responded

Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 06, 2025

I was very pleased from start to finish. Service Advisor was very informative and let me know everything going on. He was very professional and knowledgeable about all my needs. I will be ba More

by Rjjacobs252
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rip was my contact employee
May 09, 2025 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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