AutoNation Ford Burleson

Douglas got me in and out. Went over the work that was done. reviewed what they found and offered to set up a follow up appointment to look into the leak they found. Went over the work that was done. reviewed what they found and offered to set up a follow up appointment to look into the leak they found. More

Service was over 3 weeks to schedule, and the service was not performed. Stated no issues to address at this time. Also, registration of my new purchase took 90 days to receive. not performed. Stated no issues to address at this time. Also, registration of my new purchase took 90 days to receive. More

They always do an amazing job every time I come here! Excellent service and friendly Excellent service and friendly More

I had 3 vehicles in for service all on the same day. Donovan was great to work with and kept me informed on each one as work was completed. The process was completed for the quoted amount within the t Donovan was great to work with and kept me informed on each one as work was completed. The process was completed for the quoted amount within the timeframe promised. I would highly recommend and I will be using AutoNation again More

Burleson Ford has been a great place for all of our service needs and we’ve bought at least 5 vehicles from here in the last year. All the employees are super great and we will always choose this deale service needs and we’ve bought at least 5 vehicles from here in the last year. All the employees are super great and we will always choose this dealer over any other. More

Car had issues at the time of purchase and has been back 4 times in one year totaling 6 months. Customer communication was horrible and my car was driven over 500 miles on the last visit and I was left with 4 times in one year totaling 6 months. Customer communication was horrible and my car was driven over 500 miles on the last visit and I was left with no gas. More

Quick check in regular follow up. And a comprehensive review of what was completed and recommendations And a comprehensive review of what was completed and recommendations More

No communication during service call. Advisor said he has no direct voicemail???? Vehicle was not available until after 6:00 and finally got a text…..still no phone call. Liked video a Advisor said he has no direct voicemail???? Vehicle was not available until after 6:00 and finally got a text…..still no phone call. Liked video and Matt but dealership seems to have lots of turnover More

The service representatives are very helpful and mindful of all the issues that I have had with my car. The service representative is friendly takes time to explain details for me. I appreciate the concern of all the issues that I have had with my car. The service representative is friendly takes time to explain details for me. I appreciate the concern he shows when I come in. More

Great support and great service. The wait time was reasonable and the environment is quite pleasant. The service performed was recorded on a shared video that was sent to me followin The wait time was reasonable and the environment is quite pleasant. The service performed was recorded on a shared video that was sent to me following the completion of work, for my viewing. More