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AutoNation Ford Burleson - Service Center

Burleson, TX

4.1
564 Reviews

564 Reviews of AutoNation Ford Burleson - Service Center

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June 26, 2023

Getting my broke car looked at diagnosed and parts ordered took 3 minutes. The parts themselves were in high demand and took 2 months to come in. Once in they took my car same day worked on it and had More

by DanielCWil
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt masterson
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Jun 29, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

Service was outstanding! Quick and easy! Kept me informed of everything they were doing. Thank you! More

by Jenniferday80
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service man, don’t remember his name older bald gentleman
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Jun 29, 2023 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

Fernando was Amazing! Great Customer Service & I'll be back this week for our other Ford Car brakes & oil changed to be done. I just moved to the area & Fernando definit More

by Alonzo Williams
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jun 29, 2023 -

AutoNation Ford Burleson responded

Hi Alonzo, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 25, 2023

Great Service and service tech, fast service and communicated very well. Highly recommend the and Drake Nelson did a fantastic job. More

by nelsonexcavation
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Drake Nelson
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Jun 28, 2023 -

AutoNation Ford Burleson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2023

Thank you for taking care of my Infiniti. Great job as always Highly recommend this dealership! More

by kjgafford
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
unknown
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Jun 27, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 20, 2023

Great and professional service! ! Big difference from a couple years ago. Assisted me with another issue as well with no problem. More

by paul567910
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt and Kipp
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Jun 23, 2023 -

AutoNation Ford Burleson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 19, 2023

Thank you ford dealership for taking care of my oil changes always do a awesome job highly recommend this dealership More

by Juan Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jun 22, 2023 -

AutoNation Ford Burleson responded

Juan, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Burleson and we hope to be of service again in the future.

June 19, 2023

Great follow up everytime! ! Hard to find this kind of service these days!! Thanks AutoNation Ford Burleson!! More

by hessderek80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Jun 22, 2023 -

AutoNation Ford Burleson responded

Hi, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!

June 18, 2023

Every time we come here for service they mess something up. Last time I just needed an oil change and when I got home my Explorer was leaking oil. They are incompetent! Definitely not giving them another c More

by Steph.fox4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Jun 21, 2023 -

AutoNation Ford Burleson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (817) 522-3224 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 17, 2023

Fernando is always great and efficient and goes beyond what I expect. I service all my vehicles at autonation More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando cano
Report | Print
Jun 20, 2023 -

AutoNation Ford Burleson responded

Hi Robert, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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