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AutoNation Ford Burleson - Service Center

Burleson, TX

4.1
562 Reviews

562 Reviews of AutoNation Ford Burleson - Service Center

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June 26, 2023

Fernando was Amazing! Great Customer Service & I'll be back this week for our other Ford Car brakes & oil changed to be done. I just moved to the area & Fernando definit More

by Alonzo Williams
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jun 29, 2023 -

AutoNation Ford Burleson responded

Hi Alonzo, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 25, 2023

Great Service and service tech, fast service and communicated very well. Highly recommend the and Drake Nelson did a fantastic job. More

by nelsonexcavation
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Drake Nelson
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Jun 28, 2023 -

AutoNation Ford Burleson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2023

Thank you for taking care of my Infiniti. Great job as always Highly recommend this dealership! More

by kjgafford
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
unknown
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Jun 27, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 20, 2023

Great and professional service! ! Big difference from a couple years ago. Assisted me with another issue as well with no problem. More

by paul567910
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt and Kipp
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Jun 23, 2023 -

AutoNation Ford Burleson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 19, 2023

Thank you ford dealership for taking care of my oil changes always do a awesome job highly recommend this dealership More

by Juan Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Jun 22, 2023 -

AutoNation Ford Burleson responded

Juan, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Burleson and we hope to be of service again in the future.

June 19, 2023

Great follow up everytime! ! Hard to find this kind of service these days!! Thanks AutoNation Ford Burleson!! More

by hessderek80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Jun 22, 2023 -

AutoNation Ford Burleson responded

Hi, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!

June 18, 2023

Every time we come here for service they mess something up. Last time I just needed an oil change and when I got home my Explorer was leaking oil. They are incompetent! Definitely not giving them another c More

by Steph.fox4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Jun 21, 2023 -

AutoNation Ford Burleson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (817) 522-3224 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 17, 2023

Fernando is always great and efficient and goes beyond what I expect. I service all my vehicles at autonation More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando cano
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Jun 20, 2023 -

AutoNation Ford Burleson responded

Hi Robert, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2023

The service was very good! I haven't had any problems with there service department! More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
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Jun 16, 2023 -

AutoNation Ford Burleson responded

Hi Steven, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 13, 2023

Service managers I’ve dealt with are very professional. The 2 oil changes I’ve gotten have both been sloppy. Oil/grease all over, after driving home and going inside I came out to discover oil on my drivew More

by lclavette
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Jun 16, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (817) 522-3224. We'd appreciate the chance to make your experience a positive one.

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