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AutoNation Ford Burleson - Service Center

Burleson, TX

4.1
564 Reviews

564 Reviews of AutoNation Ford Burleson - Service Center

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May 30, 2023

Ordered tires for my truck. They were not in stock. I was notified when they came in. The service representative said I would have to wait maybe an hour when I arrived. He went More

by Ford friendly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Owens
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Jun 02, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

Fernando is amazing, however service is lacking in a few places. All around pretty good experience More

by Zane E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jun 01, 2023 -

AutoNation Ford Burleson responded

Hi Zane, thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 27, 2023

Great to work with. Honest and dependable. Fast service with no issues. Would recommend Autonation Ford Burleson for any service needs. More

by Lee Bertram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dystani Poe
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May 31, 2023 -

AutoNation Ford Burleson responded

Hi Lee, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 26, 2023

I had a great experience at AutoNation Ford in Burleson, Tx. Fast and courteous service is what made the experience great. My service rep. Douglas was friendly and helpful. More

by kedwards53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Report | Print
May 31, 2023 -

AutoNation Ford Burleson responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2023

The service department was great DouglS my advisor was so helpful and made sure my vehicle could be done that day More

by Drewsnina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Report | Print
May 25, 2023 -

AutoNation Ford Burleson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 31, 2023 -

Drewsnina responded

Great work fixed my problem that day. Douglas was very knowledgeable and helpful

May 23, 2023

Loved the service but didn’t like being charged 98 dollars for an oil change. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer was nice and very helpful
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May 25, 2023 -

AutoNation Ford Burleson responded

Hello James, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Always have great service every time I go in. Quick and thorough service with great people More

by cochlea-simile0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 13, 2023 -

AutoNation Ford Burleson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 04, 2023

AutoNation was fast, decisive, friendly and very professional with my recall. 3 hours and I was back on the road. More

by Go.p.wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get a name but everyone there was great
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May 09, 2023 -

AutoNation Ford Burleson responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

May 01, 2023

Staff is friendly quick and to the point. Great service all the way around and respectful More

by Cbritton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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May 04, 2023 -

AutoNation Ford Burleson responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Burleson. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 27, 2023

The whole dealership is old and out dated, the drive up to service is not well protected. The service personnel are not attentive to you when you drive up. More

by WDMTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Crow
Report | Print
May 01, 2023 -

AutoNation Ford Burleson responded

Hello, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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