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AutoNation Ford Burleson - Service Center

Burleson, TX

4.1
562 Reviews

562 Reviews of AutoNation Ford Burleson - Service Center

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April 23, 2023

I dropped off my truck for check engine light. Truck sat there 2 weeks no one even looked at it. Got my truck back took it to auto national ftw fixed in 1 day. More

by Thumperbfmc69
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember his name
Apr 27, 2023 -

AutoNation Ford Burleson responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Burleson. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3224 to discuss what we can do to help.

April 21, 2023

Very helpful with my car repairs in March and they kept me updated on the progress. More

by L. Bilger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando in Burleson
Apr 27, 2023 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 20, 2023

Kip was amazing , always professional, we return every time, he deserves and bigg raise Thanks More

by Twwilliams
Recommend Dealer
Yes
Employees Worked With
Kip
Apr 27, 2023 -

AutoNation Ford Burleson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 19, 2023

Auto Nation is where I go to Buy my Vehichles'I've been a Ford Owner for Forty Years and being able to Purchase the Truck or Car I want at Buisness I can Trust and Value is a Bonus for Me and My Family.From More

by bradlawsonpepa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Apr 27, 2023 -

AutoNation Ford Burleson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 19, 2023

Auto Nation is where I go to Buy my Vehichles'I've been a Ford Owner for Forty Years and being able to Purchase the Truck or Car I want at Buisness I can Trust and Value is a Bonus for Me and My Family.From More

by bradlawsonpepa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Apr 27, 2023 -

AutoNation Ford Burleson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 14, 2023

Burleson has a GREAT Service Department. Communication is good, Customer Service is good. Never feel like they are taking advantage of me (female) as a lot of car businesses do! Thanks fo More

by Brenda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Crow
Apr 28, 2023 -

AutoNation Ford Burleson responded

Hi Brenda, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 13, 2023

Matt Masters & his Crew - Always take Great Care of my personal & Fleet Pickups. Ensuring items are checked & serviced. Will continue using Burleson Ford on a regular schedule. More

by hkp1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Masters / Dom / Pat
Apr 26, 2023 -

AutoNation Ford Burleson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 13, 2023

Kip is professional, personal and very importantly competent. Will definitely be back whenever my vehicle needs service. More

by randys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kip Moore
Apr 26, 2023 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 10, 2023

Good service but kind of slow. The coupon was a nice price. Courteous service advisor. More

by andyloyd1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know!
Apr 26, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 09, 2023

I called and made an appointment for my truck on Saturday. Later I realized I had made it for the wrong Saturday. I made a call and the gentleman was very helpful getting it changed. Great dealershi More

by Jlrelwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 26, 2023 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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