AutoNation Ford Burleson - Service Center

My telephone call to schedule an appointment was taken by a helpful and professional real person who promptly connected me with an equally professional service advisor. I chose to leave my vehicle for the se a helpful and professional real person who promptly connected me with an equally professional service advisor. I chose to leave my vehicle for the service and was delighted to receive a text from the service advisor giving me a verbal report on the inspection result and reporting that the vehicle would be done shortly. In less than fifteen minutes I got another text that it was ready for pick up. When I arrived, the same service advisor handed me the keys and my copy of the work record. The truck was cleaned inside and out and I could not ask for a better customer experience! More

They are understanding, patient and easy to work with. I couldn't ask for a better group of folks. I couldn't ask for a better group of folks. More

Always bring my cars to this dealership. Fernando is always courteous and informative. Best service rep. Fernando is always courteous and informative. Best service rep. More

Svc mngr addressed problems, kept me aware of repairs & as promised trk was done in an few hours as promised. as promised trk was done in an few hours as promised. More

I’ve never had my car serviced anywhere else. I bought my car from them over ten years ago and am happy with them. I bought my car from them over ten years ago and am happy with them. More

Kip took care of my needs. He is friendly, professional, knowledgeable, has great customer service care. He is my go to person because I trust him. He is friendly, professional, knowledgeable, has great customer service care. He is my go to person because I trust him. More

They fixed the issues I had and customer service was amazing. Would definitely recommend this dealership. amazing. Would definitely recommend this dealership. More

Have brought my vehicle there many times and have always had GREAT service. Will definitely continue to bring my vehicle there for service. had GREAT service. Will definitely continue to bring my vehicle there for service. More

I am still waiting for one red deflector and any pictures they might have. Seem either slow or refuse to return a lot of calls.. The service is good and people very nice. they might have. Seem either slow or refuse to return a lot of calls.. The service is good and people very nice. More

The service was great and efficient. When I got the bill, I was surprised. It was more expensive than it should have been. When I got the bill, I was surprised. It was more expensive than it should have been. More