AutoNation Ford Burleson - Service Center

All fine, only complaint I have is, why make appointments for an oil change and it isn’t even started for two hours after the appt time. Making it a three hour wait. I know the tires were rotated but 1 ho for an oil change and it isn’t even started for two hours after the appt time. Making it a three hour wait. I know the tires were rotated but 1 hour should be the max. If I had not prepaid for the oil changes, I would not go here. More

Had an appointment set up. Showed up a little early. Got me in and out in time expected. Showed up a little early. Got me in and out in time expected. More

Service for a recall issue was absolutely terrible. They left him waiting for 3.5 hours. They left him waiting for 3.5 hours. More

The service techs are great, helpful, and full of respect. I have always had a great experience with my service in 8-10 years of going here. They always keep me informed of the progress of my service respect. I have always had a great experience with my service in 8-10 years of going here. They always keep me informed of the progress of my service while there. More

We have bought 4 trucks from them and have no plans to go anywhere else..I just had our truck serviced there and Douglas was friendly and professional. The work was done quickly and to our satisfaction and anywhere else..I just had our truck serviced there and Douglas was friendly and professional. The work was done quickly and to our satisfaction and at a good price. More

Destiny was awesome! We took our Escape in for recall work and a oil change. the looked real busy but everything was done correctly and quickly we had the vehicle back be We took our Escape in for recall work and a oil change. the looked real busy but everything was done correctly and quickly we had the vehicle back before noon. More

Service was great, took my car in for an oil change and it was done in a timely manner. Doug was my service rep and he was very professional and helpful. I'll be back for future service. it was done in a timely manner. Doug was my service rep and he was very professional and helpful. I'll be back for future service. More

During these times and how the world is today they seem fair enough compared to other businesses fair enough compared to other businesses More

The visit was exceptional. People great and service was handled in a professional manner. Thank you! People great and service was handled in a professional manner. Thank you! More

I had to stop by every week for over a month to stay on them to find out when my vehicle was going to be repaired. The work that was done was good but the follow up on the service side really needs work. I them to find out when my vehicle was going to be repaired. The work that was done was good but the follow up on the service side really needs work. I will probably go to another dealership next time. More