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AutoNation Ford Burleson - Service Center

Burleson, TX

4.1
564 Reviews

564 Reviews of AutoNation Ford Burleson - Service Center

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December 01, 2022

Burleson Ford was extremely helpful whe my new Bronco had issues on a road trip over Thanksgiving. My service advisor, Destiny, was the best- she went above and beyond to get my truck in and make sure the i More

by Carney100
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny
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Dec 03, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 30, 2022

Pleased with the results of your efforts to get the job done in a timely manner. Thank you. More

by ropersone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Dec 01, 2022 -

AutoNation Ford Burleson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2022

More concerned with getting my 2022 bronco out the door rather than fixing the issue. More

by Shanetrout22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando
Report | Print
Nov 30, 2022 -

AutoNation Ford Burleson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3224 to discuss what we can do to help.

November 24, 2022

The service advisor, Doug Owens, was very friendly and professional when he checked me in for the oil change and tire rotation. He walked me to my vehicle when it was ready to go. More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Owens
Report | Print
Nov 25, 2022 -

AutoNation Ford Burleson responded

Hello Billy, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Burleson. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2022

BEST SERVICE IN TEXAS! GREAT EXPERIENCE!!!! KEEP UP THE GOOD WORK AND WILL SEE YOU ON MY NEXT NEED FOR SERVICE. More

by dnrexroat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATT MASTERS, NEW SERVICE WRITER
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Nov 24, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 23, 2022

great service done in a timely manner. Parts manager always helpful and friendly. Highly recommend More

by Dbates1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Polley
Report | Print
Nov 24, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Burleson and we hope to be of service again in the future.

November 21, 2022

The mechanics were the most worthless mechanics I have ever experienced in my life. Things that were supposed to be repaired in the over a month that they had my vehicle were not even touched, and yet wer More

by Stephaniewilliams1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando
Report | Print
Nov 23, 2022 -

AutoNation Ford Burleson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to discuss this with you. Please reach out to us at (817) 522-3224 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care!

November 21, 2022

Automation Ford services both of my F150’s. They have always done a great job of servicing my trucks and letting me know what needs to be done. Kip and the other service techs do a great job of More

by smelleyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kip Moore
Report | Print
Nov 23, 2022 -

AutoNation Ford Burleson responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 18, 2022

I purchased my vehicle at this dealership and am very pleased. The device department is alway slow, but they are short handed and always keep me updated on my services. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Nov 18, 2022 -

Linda responded

The service department has always been helpful and very polite!

Nov 23, 2022 -

AutoNation Ford Burleson responded

Hello Linda, thanks so much for the warm recommendation of the team here at AutoNation Ford Burleson. Feel free to stop by if you ever need any more help.

November 17, 2022

Very pleased! Fernando got my vehicle in and out quicker then we thought. He went above and beyond with checking everything out. Never had such a thorough inspecti More

by donna2353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Cano
Report | Print
Nov 21, 2022 -

AutoNation Ford Burleson responded

Hello, thank you so much for the warm recommendation of the team here at AutoNation Ford Burleson. We appreciate your recommendation of AutoNation Ford Burleson and we hope to be of service again in the future.

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