AutoNation Ford Burleson - Service Center

This service center got me in on an appointment for an oil change and some tires that were leaking air. They took great care of me and had my truck back to me the next day! They even offered to wash it fo oil change and some tires that were leaking air. They took great care of me and had my truck back to me the next day! They even offered to wash it for me. More

Once my vehicle was turned in everything went smoothly and they were waiting to take care of me just as they said. and they were waiting to take care of me just as they said. More

Excellent service for vermin damage and interfacing with insurance to cover the comprehensive claim on the vehicle. insurance to cover the comprehensive claim on the vehicle. More

Service was delivered in a timely manner and the dealership worked hard to locate a discontinued part in order to complete the repair. Service writer Douglas was very helpful dealership worked hard to locate a discontinued part in order to complete the repair. Service writer Douglas was very helpful More

Worst service department ever. Pull up and waited at least 5 minutes for someone to come out. Finally Linda got us some help. Was told by Linda the last time I was there that they Pull up and waited at least 5 minutes for someone to come out. Finally Linda got us some help. Was told by Linda the last time I was there that they are no longer taking appointments. This time they are taking appointments. Anyway it would be a 2 hour wait for an oil change. One service writer told us that he had a car in for 3 hours and they haven’t started it. I told them I can’t wait. They wanted me to drop if off on my way to work. They are not open when I go to work. Linda said she would call me on Monday and try to get me a loaner car. No call. I will probably not go back even though I have 1 “free” oil change left. More

Might I thank Linda Belota & the entire team to not only making me feel like I was their best customer but giving me first class service especially expediting my service needs to minimize my wait time. making me feel like I was their best customer but giving me first class service especially expediting my service needs to minimize my wait time. More

By far had the best experience , got my oil changed on my car and got out within an hour and Zachary Pontuti was very helpful and kind I would recommend him to anyone eles who is in need of getting their my car and got out within an hour and Zachary Pontuti was very helpful and kind I would recommend him to anyone eles who is in need of getting their vehicle serviced More

This recent repair visit was just like all the repair and service visits we have had with this dealership for years. Take it in, get assured by the service advisor that they will do their very best to meet y service visits we have had with this dealership for years. Take it in, get assured by the service advisor that they will do their very best to meet your needs and in return if your lucky, your vehicle will get returned with the issue fixed and there will be something Else that didn’t get placed back correctly. Very sloppy, careless and unprofessional work from the technician/mechanic side. More

Professional, efficient, and friendly. I always use this dealership for servicing my vehicles as the staff is friendly and takes care of my auto needs. I always use this dealership for servicing my vehicles as the staff is friendly and takes care of my auto needs. More

I never have time to make an appointment in advance and the service guys are always great about getting my truck in quickly and the oil change done quickly. the service guys are always great about getting my truck in quickly and the oil change done quickly. More