AutoNation Ford Burleson - Service Center

Matt Masters is the best service Rep we have ever had. We appreciate him! They sent us pictures of the service problems . He would make out wait as short as possible. We appreciate him! They sent us pictures of the service problems . He would make out wait as short as possible. More

This is the best dealer service center I’ve taken my truck to. Staff are always helpful and prompt. truck to. Staff are always helpful and prompt. More

Thanks for sliding me in for a diagnostic while there was a four hour wait, I am just happy I wasn’t without a car for 5-7 days like all other dealships! a four hour wait, I am just happy I wasn’t without a car for 5-7 days like all other dealships! More

Prompt, courteous attention, even without an appointment. Their service exceeded my expectations. I was surprised to have the option to have my car delivered to me after it was repaired. Their service exceeded my expectations. I was surprised to have the option to have my car delivered to me after it was repaired. More

They listen to me and they do their best to get what I need done need done More

Jesse was the most amazing, professional, courteous, service advisor I have had there. Always kept me up to date on my vehicle and repairs service advisor I have had there. Always kept me up to date on my vehicle and repairs More

They are always courteous and efficient! ! I am a single woman, so it’s important to me to feel like I can trust them to take care of my vehicle and I do! ! I am a single woman, so it’s important to me to feel like I can trust them to take care of my vehicle and I do! More

Always dissatisfied with the wait time. Cashier was difficult to communicate with, but everything else was good. Cashier was difficult to communicate with, but everything else was good. More

Very informative, friendly, quite helpful. We will definitely go back to Burleson Ford and recommend them to anyone. We will definitely go back to Burleson Ford and recommend them to anyone. More

I find the lack of communication unacceptable. Service rep was good once vehicle was brought in but up to that point no one returned calls with the needed info. This includes service manager Service rep was good once vehicle was brought in but up to that point no one returned calls with the needed info. This includes service manager More