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AutoNation Ford Burleson - Service Center

Burleson, TX

4.1
552 Reviews

552 Reviews of AutoNation Ford Burleson - Service Center

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August 11, 2022

Reliable work - I just think if you schedule a oil change it shouldn’t take over two hours More

by Price-lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Burleson Ford
Aug 16, 2022 -

AutoNation Ford Burleson responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 10, 2022

Matt the rep who took my information was very friendly and courteous. He listened and followed up to make sure that all the work was done properly. He was helpful in informing me of the service portion th More

by Wanderer51
Recommend Dealer
Yes
Employees Worked With
Matt Martin
Aug 14, 2022 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 09, 2022

I took my 2018 F150 in for service and was placed with Douglas. He went above and beyond to help me. The biggest problem I had was not with the service dept but with the warranty company I had and Douglas More

by Twhite4355
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas
Aug 12, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 07, 2022

Made an APPT via the FordPass App for my 20k mile service plan, I scheduled the service for a Saturday. I dropped off my F350 at 0900 on Saturday and by noon the service had been completed. I had the chanc More

by richbaeza80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown names
Aug 09, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 04, 2022

I had a problem with my AC electrical power up fan, Matt took it in for service and got it back to doing what its suppose to do, especially in the 100+ weather we have been having. Thank you Matt and Burle More

by sosilvas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Linda
Aug 08, 2022 -

AutoNation Ford Burleson responded

Sosilvas, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2022

I had a recall, thank you Kipp Morris for your professional and friendly experience. My car was done in one day. More

by dreamlover35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kipp Morris
Aug 03, 2022 -

AutoNation Ford Burleson responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

August 01, 2022

Matt is excellent to work with. Will be back for the next service. Thank you!! More

by jacki.montgomery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 01, 2022 -

jacki.montgomery responded

Thank you!

August 01, 2022

Very courteous, I made an appointment for 4:00 pm to get an oil change and was out at 5:30 More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 03, 2022 -

AutoNation Ford Burleson responded

Hello Randy, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

August 01, 2022

I had a recall and needed an oil change. I was unable to take my truck to the dealership so the GM Paul Solomon came and personally took my truck and had everything done. Can't find that ju More

by brainwashed07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Solomon
Aug 03, 2022 -

AutoNation Ford Burleson responded

Hello there! We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

August 01, 2022

the dealership has been very helpful. we used the recall department and they repaired both mine and my daughters car. I appreciate the way they fixed the cars and got them both back t More

by janicesaari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas and Fernando
Aug 03, 2022 -

AutoNation Ford Burleson responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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