AutoNation Ford Burleson - Service Center

Bought my F150 there new, service had always been great. Possible repairs that might need to be looked at in the future are brought to my attention. The latest safety recall was taken care of as well as so Possible repairs that might need to be looked at in the future are brought to my attention. The latest safety recall was taken care of as well as some other repairs that were required. There was one small issue and that was with communication but not the dealers or service advisors fault but a cell phone service issue. Matt did a great job of trying to contact me and showed me his attempts to contact me when my truck was ready, my truck was ready as promised but for what ever reason nothing was getting to me. More

Service department needs serious help, the employees try their best but no backup from lack of management. their best but no backup from lack of management. More

Douglas was thorough and kept me updated with the progress. He was concerned with service and my satisfaction. progress. He was concerned with service and my satisfaction. More

Friendly and very helpful. When ask a question they take the time too answer and be sure you understand. When ask a question they take the time too answer and be sure you understand. More

This is the best place to buy and have your vehicle serviced. They knew we were leaving for a trip and stayed late to get our vehicle done so we could make our plans. Can't say enough good stuff about serviced. They knew we were leaving for a trip and stayed late to get our vehicle done so we could make our plans. Can't say enough good stuff about them. More

Service was completed successfully and everyone provided great service. The oil was changed and truck washed. great service. The oil was changed and truck washed. More

Great Customer Service , I took my vehicle in for a repair and had back the same day! repair and had back the same day! More

They really care about you and go the extra mile! They are not the closest Auto Nation but worth the drive even at $5 per gal fuel They are not the closest Auto Nation but worth the drive even at $5 per gal fuel More

The Service is always great, however the wait time is another story. I made an appointment for 8:00 am, got there at 7:45 and left at 10:45. 3 hours for an oil change and to fix a recall. They asked m another story. I made an appointment for 8:00 am, got there at 7:45 and left at 10:45. 3 hours for an oil change and to fix a recall. They asked me if I was going to wait so they knew. That wasted a lot of my time just waiting. Linda and my advisor did check on me several times but there has to be a faster way around this. More

Took my truck in for a horn not working. Dealing with Christian in service and Linda in customer service was great and very helpful. Service manager was a big help in getting my truck fixed Dealing with Christian in service and Linda in customer service was great and very helpful. Service manager was a big help in getting my truck fixed and not having to leave it overnight! More