AutoNation Ford Corpus Christi

Did a great job, awesome service, even dropped off my vehicle to my home after it was finished vehicle to my home after it was finished More

So impressed by this team's dedication to customer service and communication. The Autonation Ford Corpus Christi team was phenomenal to work with. Gary Gainin is wise, helpful, reliable, and a terr service and communication. The Autonation Ford Corpus Christi team was phenomenal to work with. Gary Gainin is wise, helpful, reliable, and a terrific communicator. His professionalism and tact helped us to make our purchase decisions from four hours away with confidence. Upon our arrival, Gary introduced us to his team that would walk us through finance (Christina) and getting set-up with our new vehicles (Daniel). Both were again personable, professional, and made what normally feels like a "locked in a padded cell while crunching numbers" feel like a conversational breeze. Impressed by this team and will highly recommend to anyone and everyone after this experience we had. More

You have friendly, knowledgeable employees who explain problems and provide solutions. Calls are returned to customers promptly and appointments are easy to make. problems and provide solutions. Calls are returned to customers promptly and appointments are easy to make. More

Excellent customer service has amazing communication and amazing at explaining would definitely recommend to other people and future customers amazing at explaining would definitely recommend to other people and future customers More

This Dealership had a welcoming felling. ..It was clean and the staff were great ..My service Advisor Anyssa was exceptional, great people skills and very knowledgeable...This was my second t ..It was clean and the staff were great ..My service Advisor Anyssa was exceptional, great people skills and very knowledgeable...This was my second time here and I will definitely be coming back .. More

Service was fast and easy and my experience was great! I will be back for my next service I will be back for my next service More

Customer service was very helpful in every way,explaining the service to our vehicle. Thank you! the service to our vehicle. Thank you! More

I went in to buy a used 2016 Corolla and came prepared with research and the vehicle history. The experience raised serious concerns. The salesman confidently told me the car did not have a CVT transmiss with research and the vehicle history. The experience raised serious concerns. The salesman confidently told me the car did not have a CVT transmission. It does. When I asked whether the transmission fluid had been serviced (it never had, across 159,000 miles), he refused to do a simple drain and fill and compared it to "back surgery on someone with no back pain." He handed me the dealership's own internal repair order, and that's where it got worse. It listed an "A/C Evacuate Recharge" that did not match what AutoNation reported to Carfax. It also documented a cooling system leak diagnosis, a cooling fan replacement, and a suspension/steering repair, none of which were disclosed to me. A cosmetic repair package had been declined internally, and two prior damage events on the Carfax were never mentioned. When I asked questions, the answers disappeared. The salesman repeatedly said he "wasn't a mechanic," couldn't find anyone who was, and didn't know how to find the information in their own system. The moment I started asking informed questions, his demeanor changed entirely. I did not buy the car. I purchased from another dealership the same day and was treated with honesty and respect. I documented everything and filed a complaint with AutoNation corporate. I asked only for accountability and better training, no compensation. Reasonable customers deserve honest answers. I didn't get them here. More

Very satisfying very nice personal Zack was a pleasure to work with would recommend him to my family and friends work with would recommend him to my family and friends More

They went the extra mile to make sure I was taken care of. Service was fast and professional. of. Service was fast and professional. More