AutoNation Ford East

Brought vehicle in on Tuesday late afternoon and vehicle was not seen until Friday morning. Frustrated and had to call. No vehicle for two and half days. was not seen until Friday morning. Frustrated and had to call. No vehicle for two and half days. More

I've dealt with his dealership for years and have taken my Fords there for service. I've also dealt with Matt for many years. He is professional and knowledgeable. my Fords there for service. I've also dealt with Matt for many years. He is professional and knowledgeable. More

The dealership is excellent love Automation Ford very good dealership no problems at all Good good dealership no problems at all Good More

Professional and friendly staff from minute enter the doors to leaving the car lot. All questions answered, details about the car, and what I should expect thoroughly explained. A warm and comfortable ex doors to leaving the car lot. All questions answered, details about the car, and what I should expect thoroughly explained. A warm and comfortable experience. Would recommend AutoNation East to others. By the way, heads turn when they see my Escape! More

My salesperson was fine but the price of labor is 3 times the part price! Can there be a little break on something?! They replaced my fuel pump the first time, car started cutting off again. Took it back an the part price! Can there be a little break on something?! They replaced my fuel pump the first time, car started cutting off again. Took it back and it was the fuel pressure sensor which was over $500 more dollars and I was floored because was there a way to tell that the first time?!! Service is on point as far as timing and overall work is good so far! More

My sales person was excellent, but that’s where the excellence stopped. The parts department were 35% higher cost than if I ordered the same parts online thru Ford parts online. ($180 online $240 in h excellence stopped. The parts department were 35% higher cost than if I ordered the same parts online thru Ford parts online. ($180 online $240 in house) Their explanation was “I don’t know what to tell you” I had a service appointment to have my roof rails replaced (brand new vehicle bought off the show room floor, but they were smashed and rusted somehow). The headliner needs to be removed in order to access the mounting bolts. You would think they would wear gloves or atleast wash their hands before re-installing the WHITE headliner. Nope, now I have grease on the headliner. I’m waiting to see what they are going to do about it, but so far their response is “we don’t have any porters to clean it for you until Monday” this was Friday at 5:15pm. More

Antonio was awezome. He helped us pick the perfect car for me! Josh made the finance part of the deal go smoothly and was very easy to work with. He helped us pick the perfect car for me! Josh made the finance part of the deal go smoothly and was very easy to work with. More

People were professional friendly very helpful and accommodating explained Ford programs well felt they were interested in miy needs as to e what k was looking for accommodating explained Ford programs well felt they were interested in miy needs as to e what k was looking for More

Good service write up person and vehicle was completed in time promised. Clean waiting area and generally very nice staff. time promised. Clean waiting area and generally very nice staff. More

The staff at autonation were amazing. They Worked as a team to got the job done and found the right vehicle to fit my needs. They Worked as a team to got the job done and found the right vehicle to fit my needs. More