AutoNation Ford East

We were very impressed with Kevin DePaul's "no We were very impressed with Kevin DePaul's "no pressure approach". Initially we were looking for a used 09 or 10 Fusion. Kevin compared the costs, We were very impressed with Kevin DePaul's "no pressure approach". Initially we were looking for a used 09 or 10 Fusion. Kevin compared the costs, differences and advantages of considering a new 2011 over a used 09/10 Fusion. Kevin was articulate and (this is very important) a sincere listener - we ended up purchasing a 2011 Fusion as a result. Chris Boger worked with us on financing and explained what the advantages of an extended warrenty would be. It is quite obvious he believes in Ford products and enjoys working with people. Earl Tate, the Sales Manager, introduced himself and invited us to bring the Fusion in for a car wash anytime, service maintenance and repairs... - Mullinax Ford East is here to serve you - that was the message we kept hearing. Thank you Mullinax Ford East for such a sincere and welcoming team - we would highly recommend your Dealership to both our family and friends! ~Russ & Diane Byrnes More

I was most impressed with the fact that Phil & Jessie didn't pressure me at all during the purchasing process. They were very informative and helpful. I arrived within a 1/2 hour of the dealership cl didn't pressure me at all during the purchasing process. They were very informative and helpful. I arrived within a 1/2 hour of the dealership closing on my first visit and Phil wasn't trying to rush me at all and was very informative with information about the truck. I spoke with Phil a number of times over the phone before purchasing the vehicle because I was searching for a vehicle with specific options. Phil was extremely patient and helpful during this process. The day I purchased the vehicle Phil was not in and therefore I worked with Jessie. Jessie was just as helpful as Phil in working through the purchase process. Jessie helped me configure my phone for the Sync system and took time to go over the specifics of the vehicle. One reason I purchased the vehicle from Mullnax was because it was close to my place of employment. Since the purchase he has been my main contact at the dealership and is always helpful. I have had the vehicle in for std. service and Jessie has dropped off my vehicle at my work both times. Jessie has shown that Mullinax truly is about customer service. Based on my experience with Mullinax Ford so far I am very pleased with their service and feel I made the right decision purchasing a vehicle from them. John Becker More

Everyone was extremely friendly and helpful. Starting with the internet and phone contacts and definitely continuing through our visit to the showroom. The deal was made quickly. We were happy to give with the internet and phone contacts and definitely continuing through our visit to the showroom. The deal was made quickly. We were happy to give them our business. More

I bought my first car from this dealership because it was close and they had the car that I really liked. I scheduled to meet and I went in for a test drive with car salesman ray and he was very easy to talk close and they had the car that I really liked. I scheduled to meet and I went in for a test drive with car salesman ray and he was very easy to talk to. He explained all the features of the new car i was interested in. Since i had the x-plan discount which is the friends and family discount from a coworker of mine i was able to get a really great deal. I would definately recommend this dealership to anyone who wants a new ford.. especially if it is your first ford. I did not feel pressured or felt like i missed out on anything throughout the whole deal process. Within a couple hours of walking in the dealership i was done and off the lot with my newly cleaned 2011 ford fusion in a couple of hours. I absolutely love this car!! and mullinax is a great dealership. More

The car sales people are so great there,everyone there was very friendly and helpful, and Big Ray Sines was so great to me and my husband. was very friendly and helpful, and Big Ray Sines was so great to me and my husband. More

Jesse was great to work with,knowledgeagle & thoughtful and should move up the ranks. Dealership was friendly and competent and would return to buy again. thoughtful and should move up the ranks. Dealership was friendly and competent and would return to buy again. More

The guys at Mullinax East are friendly and knowledgable. They worked very hard at getting me the best price possible. I felt like they were on my side. I'll be back. They worked very hard at getting me the best price possible. I felt like they were on my side. I'll be back. More

I have been buying and trading vehicles for over 40 years. I always enter the negotiation with sufficient data to enable me to make an intelligent buying decision. Nothing annoys me more, than encoun years. I always enter the negotiation with sufficient data to enable me to make an intelligent buying decision. Nothing annoys me more, than encountering a "sales" team who treat me like an idiot because I refuse to succomb to their silly manipulation tactics; especially when it's some 20-something punk telling me I "just don't understand how the car business works". I have walked out of many showrooms over the years. Mullinax East was a completely different buying experience. I walked in knowing what my vehicle was worth and what I believed was a fair difference between sticker and net price, for the Ford Escape I wanted to buy. Within 15 minutes we had exchanged two offers, and we had a deal...without the nonsense. I was treated with respect...like an intelligent human being, and I made the deal with Jesse and Earl in record time. I even willingly accepted the upsale suggestion for the moonroof/sync package, because it was explained so well and was made so affordable. I will return to Mullinax East and I will send friends and family. BN More

Friendly, strait-forward,intelligent, clean, helpful! My new Focus is a repeat purchase within two years. I would recommend Earl Tate and Theresa Woodruff to anyone for their pleasant, honest approach to ca new Focus is a repeat purchase within two years. I would recommend Earl Tate and Theresa Woodruff to anyone for their pleasant, honest approach to car sales. More

Brought my Edge in to get new tires and a 50,000 mile service. Service was great as were the prices on the tires. I bought my Edge here and have all the service done here. Thanks Guys! service. Service was great as were the prices on the tires. I bought my Edge here and have all the service done here. Thanks Guys! More