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AutoNation Ford Fort Worth
Fort Worth, TX
909 Reviews
As one of the largest Ford dealerships in the Dallas-Fort Worth area, AutoNation Ford Fort Worth is your local destination for all new and used Ford models. Located southwest of downtown Fort Worth, our showroom is just south of I-20 on Bryant Irvin Road. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Fort Worth to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 909 reviews
July 10, 2026
Good service , but I did wait longer than I thought I would with an appointment. I appreciate working with the same advisor each time I get service. would with an appointment. I appreciate working with the same advisor each time I get service. More
by confears
Employees Worked With
Stephan Hunter
June 19, 2026
Title: Deceptive practices, aggressive harassment, and zero respect for your time. Avoid. I have purchased 15 new cars in my lifetime, and this was hands down the absolute worst dealership experience I zero respect for your time. Avoid. I have purchased 15 new cars in my lifetime, and this was hands down the absolute worst dealership experience I have ever endured. From start to finish, they showed a complete lack of respect for my time and zero professional integrity. First, the paperwork process with Adilene was a nightmare of deceptive sales tactics. She tried to force thousands of dollars in "dealer-required protection plans" onto my contract. When I explicitly stated I did not want them and have never paid for them on past vehicles, she flat-out lied and insisted they were mandatory and could not be removed. Because I was exhausted from being made to wait around for hours, I signed. When I returned a couple of days later to finalize the transaction, I asked to speak to a manager. Surprise, surprise—turns out those "mandatory" charges were completely optional, and they were removed. It is infuriating that Adilene felt comfortable lying to my face to pad her numbers. On top of that, the initial pricing we agreed on changed because the vehicle (a new Bronco Sport) had to be transferred from another lot—a detail they weren't transparent about upfront. The nightmare didn't stop once the keys were handed over. The following day, the salesman Chris Shields began aggressively calling and texting me, demanding I drive back to the dealership just to sign a single forgotten document. After a frustrating back-and-forth, he finally did what he should have done in the first place: emailed it to me. Unbelievably, the exact same thing happened the next day. More aggressive calls and texts demanding I come back in for yet another signature that could have easily been a DocuSign. The level of harassment and incompetence after the sale is mind-blowing. I will never step foot in this dealership again, not even for standard routine maintenance. If you value your time, your wallet, and your peace of mind, avoid this place at all costs. More
by k.hart
Employees Worked With
Adilene, Chris Shields
May 28, 2026
Camera recall results in needed brakes. decided to install battery. Hour later on brakes. Service assist coordinated request,provided accurate charges and ready time. Whether mileage not r decided to install battery. Hour later on brakes. Service assist coordinated request,provided accurate charges and ready time. Whether mileage not reset or replacement of motor,not to mention a 85 yr old customer, Darla Marshall’s personal attention results in recommendations. More
by Crockett
Employees Worked With
Darla Marshall
May 16, 2026
Everyone was great and very helpful. The work on my truck was awesome, couldn’t have asked for anything more. Will definitely have my truck there again for any services . The work on my truck was awesome, couldn’t have asked for anything more. Will definitely have my truck there again for any services . More
by ericklick1
Employees Worked With
Zachariah
May 05, 2026
Service department is wonderful. Great service and really friendly service people what they say they’re gonna do they do and if they don’t, they will call you an address sent to you. Great service and really friendly service people what they say they’re gonna do they do and if they don’t, they will call you an address sent to you. I would recommend the service department to anybody anytime. More
by johnmarmino
Employees Worked With
Chandler
April 14, 2026
Dropped off my F150 for an oil change, wheel alignment and recall at 10:25. I told them I would return by 1PM. I was assured that was more than enough time to complete all tasks. I returned at 12:50 and w and recall at 10:25. I told them I would return by 1PM. I was assured that was more than enough time to complete all tasks. I returned at 12:50 and was told they were completing the alignment and would be done shortly. I looked for my service advisor around 1:30 but did not see him anywhere. Around 2:10 another advisor brought my keys to me. Almost 1-1/2 hrs after being told my truck was almost ready. The people were very nice but no one offered apology or explanation for taking so long. I had also asked about Ford Pass rewards points but was told they would provide a number to call. I did not receive the number and did not see any reference to Ford Pass rewards pts on the paperwork that I received. More
by dprong1994
Employees Worked With
Jeff Sanderson
