AutoNation Ford Fort Worth

Camera recall results in needed brakes. decided to install battery. Hour later on brakes. Service assist coordinated request,provided accurate charges and ready time. Whether mileage not r decided to install battery. Hour later on brakes. Service assist coordinated request,provided accurate charges and ready time. Whether mileage not reset or replacement of motor,not to mention a 85 yr old customer, Darla Marshall’s personal attention results in recommendations. More

Everyone was great and very helpful. The work on my truck was awesome, couldn’t have asked for anything more. Will definitely have my truck there again for any services . The work on my truck was awesome, couldn’t have asked for anything more. Will definitely have my truck there again for any services . More

Rylan White was a very helpful salesman,he took care of everything I needed, he's cool to deal with. everything I needed, he's cool to deal with. More

Service department is wonderful. Great service and really friendly service people what they say they’re gonna do they do and if they don’t, they will call you an address sent to you. Great service and really friendly service people what they say they’re gonna do they do and if they don’t, they will call you an address sent to you. I would recommend the service department to anybody anytime. More

Dropped off my F150 for an oil change, wheel alignment and recall at 10:25. I told them I would return by 1PM. I was assured that was more than enough time to complete all tasks. I returned at 12:50 and w and recall at 10:25. I told them I would return by 1PM. I was assured that was more than enough time to complete all tasks. I returned at 12:50 and was told they were completing the alignment and would be done shortly. I looked for my service advisor around 1:30 but did not see him anywhere. Around 2:10 another advisor brought my keys to me. Almost 1-1/2 hrs after being told my truck was almost ready. The people were very nice but no one offered apology or explanation for taking so long. I had also asked about Ford Pass rewards points but was told they would provide a number to call. I did not receive the number and did not see any reference to Ford Pass rewards pts on the paperwork that I received. More

They have poor customer service. They do not follow through with calls or emails and most employees are rude and discourteous. They do not follow through with calls or emails and most employees are rude and discourteous. More

Nicole, Chris, and Chad are amazing! Everyone was so Kind and Honest. Would recommend AutoNation to anyone. Everyone was so Kind and Honest. Would recommend AutoNation to anyone. More

Great sales group. Finance personal very helpful. Clean inviroment. Would gladly tell friends and family to shop with Autonation Ford. Finance personal very helpful. Clean inviroment. Would gladly tell friends and family to shop with Autonation Ford. More

The team made purchasing process easy and provided excellent information on the vehicle and aftermarket parts excellent information on the vehicle and aftermarket parts More

They take the time to listen go my concerns, and give me a breakdown of what needs to be done. a breakdown of what needs to be done. More