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AutoNation Ford Fort Worth
Fort Worth, TX
774 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 774 reviews
October 03, 2023
Oil change was done as requested. Asked for a quote on changing fuel filters and received an overly excessive quote of $500. I was also told they have never been changed which is in Asked for a quote on changing fuel filters and received an overly excessive quote of $500. I was also told they have never been changed which is inaccurate in reviewing my previous maintenance records from the same dealership. Asked for my windshield wipers to be adjusted to sit correctly on the windshield (which has been a request for 2+ years) and was quoted a $400 fix when it should be under warranty. Overall negative experience again with the service at this dealership. More
by red
Employees Worked With
n/a
Helpful September 27, 2023
We received excellent service in the service department. The needed recall work was completed and the personnel brought our vehicle home! Now that’s service! The shuttle drivers were also excellent. The needed recall work was completed and the personnel brought our vehicle home! Now that’s service! The shuttle drivers were also excellent. More
by Lklowther
Employees Worked With
Shuttle drivers and Ed
September 13, 2023
I had my brakes serviced a couple of months ago but recently my check brake fluid light came on. I brought my car back to Steve and he immediately took it into the shop. They found that one of the blee recently my check brake fluid light came on. I brought my car back to Steve and he immediately took it into the shop. They found that one of the bleeder valves on the calipers was a slight bit open, allowing small amounts of brake fluid to leak out. They fixed this issue and double checked the entire system to make sure nothing else was happening. Great attention to detail. More
by Jflamholz
Employees Worked With
Steve
September 05, 2023
What I pleasant experience I have had dealing with Brett Dobbs at AutoNation Fort Worth when he helped me order a 2024 Mustang GT Convertible back in April of this year. It took a while for the car to be m Dobbs at AutoNation Fort Worth when he helped me order a 2024 Mustang GT Convertible back in April of this year. It took a while for the car to be made and shipped, but I knew that it would take some time up front for my Pony to arrive. And it was well worth the wait! From order to delivery, it has been an enjoyable experience. I already knew that AutoNation Fort Worth was an excellent dealership from the service they provided for my older Mustang, and now I can definitely recommend them for their new car sales. My salesman, Brett, and James in Finance were a delight to work with, too! AutoNation Fort Worth is a top-notch dealership! More
by Annie F
Employees Worked With
Brett Dobbs, James in Finance
