AutoNation Ford Fort Worth

I appreciated that each service representative treated me as though I was their personal customer even when my initial representative was not immediately available. I was not sent to find the customer waiti as though I was their personal customer even when my initial representative was not immediately available. I was not sent to find the customer waiting area but escorted there and the wait time was minimal. He made sure that ever detailed repair was attended to. More

Most seamless car purchase. No haggling whatsoever. By far the most professorial staff I’ve had the pleasure to work with. Will definitely buy another vehicle from AutoNation Fo No haggling whatsoever. By far the most professorial staff I’ve had the pleasure to work with. Will definitely buy another vehicle from AutoNation Ford Fort Worth. More

This was one of the fastest and easiest car transactions I have ever had. Cedric was great and made it very welcoming and enjoyable. I will definitely come see Cedric and AutoNation again. I would give 10 s I have ever had. Cedric was great and made it very welcoming and enjoyable. I will definitely come see Cedric and AutoNation again. I would give 10 stars if I could. More

Very informative and kept me in the loop of things. Worked to get my payments were I needed it to be. Worked to get my payments were I needed it to be. More

Augustin and Chad were awesome. The entire experience was incredible. They answered every question and everyone was very respectful and kind. The only complaint is that the inside a The entire experience was incredible. They answered every question and everyone was very respectful and kind. The only complaint is that the inside and outside of the vehicle was not detailed well. I would easily buy from them again. More

Blake Brown was great to work with! I recommend seeing him at autoNation Ford Fort Worth! I recommend seeing him at autoNation Ford Fort Worth! More

This was undoubtedly the worst experience I've ever had. We purchased a new 2025 Ford Explorer and they gave us one to take home the night before to see if we liked it. While Cedric was putting on the temp We purchased a new 2025 Ford Explorer and they gave us one to take home the night before to see if we liked it. While Cedric was putting on the temp tag, the drill slipped and he scratched the paint on the hatch. The next day we went to purchase our Explorer and they took the loaner, went a cleaned it then sold us that one like we would not catch on and would not notice the scratch. Then within 3 days the check engine light came on and we took it to service. Service Dept. was great but Credric was suppose to have the scratch and a dent on the door fixed. After getting the run around for two weeks from Cedric he delivered the Explorer to the house with the same scratch he caused from the plate. Then they don't even have the common courtesy to notify you when your plates come in. I would not buy another car from here if it was my last option. More

If I could give 0 stars I would. I purchased a 2022 Nissan Frontier from them. I drove from Houston to pick it up in May 7, 2025. The dealer claimed in writing that everything would I purchased a 2022 Nissan Frontier from them. I drove from Houston to pick it up in May 7, 2025. The dealer claimed in writing that everything would be covered in warranty within the next 4000 miles. While on the way back just a hour after departing the dealer I noticed the vehicle was vibrating around 70-75 miles per hour. I immediately called them dealer, and informed them. They said don’t worry it’s covered we will get you set ups They sent me to two separate appointments to balance the tires. On the second appointment the service tech corroborated that although the tires were new they had hard spots and issues that cant be fixed or can’t be balanced. A admission that they sold me a car with bad new tires that are unserviceable. The used sales manager, who doesn’t even have the decency to call, told the sales person to tell me he wasn’t going to cover it. What a coward. Although they claim to offer a warranty for the first 4000 miles I’ve driven this car for the car a total of 500 miles and they obviously lied about the warranty. STAY AWAY FROM THESE CLOWNS! This is coming from a disabled U.S. Navy Veteran and 24 year law enforcement career officer. More