AutoNation Ford Fort Worth

Worse experience ever! Says we will take care of all your needs. Left my car with service on Wednesday. On Friday after 5pm I have notification on my Ford app car has moved and there are service codes. I see needs. Left my car with service on Wednesday. On Friday after 5pm I have notification on my Ford app car has moved and there are service codes. I see they have driven 5 miles and burned a 1/4 tank of gas. They went out and abused my car. They call me on that next Wednesday, car is ready. Picking up car I asked “what did you find? Did you pull the spark plugs, to see if burning lean or rich. That’s when service guy said “No” we do not have a certified mechanic to do work like that. I was shocked how can you tell the customer that you’re gonna be able to take care of them and their car I’m not even have a certified mechanic. Now every time I drive my car I have the check engine light coming on misfiring po300-po316 also bad catalytic converter po420. So dealership took joy ride and blew out Catalytic converter. Also had them do a front end alignment. They did even put the hub dust covers back on the spindles. Can’t not believe a Ford dealership would treat a long time Ford buyer like this. All I can say is I’ll never do business with this dealership or even Ford motor company again. More

Customer service was great, the got my truck in & out in the time they told me. the time they told me. More

Amazing staff!! Salesman Sean and Finance Mgr James took great care of my necessity needs for a new vehicle! Elated! great care of my necessity needs for a new vehicle! Elated! More

Service manager was kind and kept me up to date on progress. progress. More

We have always received good service at this dealership. Jose Ramos is always easy to work with and always very helpful. We purchased our two vechicles here and have always been satisfied with the service. Jose Ramos is always easy to work with and always very helpful. We purchased our two vechicles here and have always been satisfied with the service. More

Michelins dry rotting after just 44k miles and 3 years. Dealer took no accountability for this, or for installing year-old tires on the car. Dealer took no accountability for this, or for installing year-old tires on the car. More

Car took 2 months but Jeff Sanderson was great help More

The gentleman that helped me this past Saturday was very friendly and helpful. The service was faster than I expected. Very happy customer for sure. friendly and helpful. The service was faster than I expected. Very happy customer for sure. More

Bankston in Fort Worth has always been good to me in the care of all my past four Explorers. Jose Varga and I share fishing stories with each visit. Knowing the care will be excellent justifies the cost! care of all my past four Explorers. Jose Varga and I share fishing stories with each visit. Knowing the care will be excellent justifies the cost! More

Miguel Gonzalez and Chris Shields are the best sales people. They made it happen for my son to get his mustang. Zach was great too when it came to signing the paperwork. people. They made it happen for my son to get his mustang. Zach was great too when it came to signing the paperwork. More