AutoNation Ford Fort Worth
Fort Worth, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 514 service reviews
Dropped off my F150 for an oil change, wheel alignment and recall at 10:25. I told them I would return by 1PM. I was assured that was more than enough time to complete all tasks. I returned at 12:50 and w and recall at 10:25. I told them I would return by 1PM. I was assured that was more than enough time to complete all tasks. I returned at 12:50 and was told they were completing the alignment and would be done shortly. I looked for my service advisor around 1:30 but did not see him anywhere. Around 2:10 another advisor brought my keys to me. Almost 1-1/2 hrs after being told my truck was almost ready. The people were very nice but no one offered apology or explanation for taking so long. I had also asked about Ford Pass rewards points but was told they would provide a number to call. I did not receive the number and did not see any reference to Ford Pass rewards pts on the paperwork that I received. More
I waited a 1. 5 hours for an oil change with an appointment. Not the type of service I expected after buying a new truck with a service agreement. Plus one of the l 5 hours for an oil change with an appointment. Not the type of service I expected after buying a new truck with a service agreement. Plus one of the ladies in the office was loudly offering her political opinions for the whole waiting room to hear. Not how I wanted to spend my time. If it was not cool and windy I would have gone outside. More
I am extremely satisfied with the service provided by Christ Stephenson of the service department. I have confident in the repair team and know that daughter will have a safe drive back to Houston Texas. Christ Stephenson of the service department. I have confident in the repair team and know that daughter will have a safe drive back to Houston Texas. More
I have been an extremely satisfied customer since 2011 when I moved to Fort Worth. The service department personnel has always been professional and really cares about taking care of my car. They are alwa when I moved to Fort Worth. The service department personnel has always been professional and really cares about taking care of my car. They are always advising me of not only necessary maintenance but they go beyond and suggest items that will help keep my car running at high efficiency. I have been so pleased that I have bought two Explorers from them and plan to continue coming here for maintenance and purchasing my next new car well into the future. It’s always a pleasure to deal with such professionals. More
Multiple services done very quickly all parts on hand. . Christopher service writer help was superior as usual. Excellent communication. New tune a dramatic improvement in drivability for my manual 2.3 wi . Christopher service writer help was superior as usual. Excellent communication. New tune a dramatic improvement in drivability for my manual 2.3 with better throttle response making double clutching much easier and truck feels noticeably quicker. More
I originally had an issue with service on a long standing issue. Mike, the service manager, absolutely went above and beyond. He made everything right and built trust. After 10 years, the noise in my 2012 Mu issue. Mike, the service manager, absolutely went above and beyond. He made everything right and built trust. After 10 years, the noise in my 2012 Mustang is gone! Mike listened and test drive the car himself. I cannot recommend Autonation enough because of how Mike addressed my problems. More
My recent experience at Ford AutoNation Fort Worth was excellent. I had my 2020 Ford Escape in for recall repairs and an oil change. I was kept informed every step of the way via text and phone calls. Dar excellent. I had my 2020 Ford Escape in for recall repairs and an oil change. I was kept informed every step of the way via text and phone calls. Darla, my service contact was amazing and Gary the shuttle driver was so nice and friendly. May car was valeted back to me shiny and clean. More



