AutoNation Ford Fort Worth - Service Center

Shana was great. Took care of my needs plus other issues.Very Friendly and proffessional. Took care of my needs plus other issues.Very Friendly and proffessional. More

Customer service was very good even though we had a Smart Start device which possibly hindered the immediate assessment of our vehicle. Start device which possibly hindered the immediate assessment of our vehicle. More

I was completely, as I always have been, impressed by your staff. I was in and out in less than 45 minutes this last time for my scheduled maintenance. Great great job!! Let me just add for the official your staff. I was in and out in less than 45 minutes this last time for my scheduled maintenance. Great great job!! Let me just add for the official record, and I actually would like to have someone in a higher position, call me @ 817-412-8486, that I have ALWAYS been treated with the utmost respect & courtesy from Stephen. We have purchased our last 3 vehicles from you, and Stephen & your entire service teami is a big part of the reason why. Please, I ask you again, have a manger contact me at the number above, so I can communicate my concerns & compliments. More

Were in and out, dropped it off, picked it up the next day, great service. day, great service. More

This was a transmission recall repair. It was completed in under 30 minutes! I was very surprised and happy. Jose did a great job getting it done. It was completed in under 30 minutes! I was very surprised and happy. Jose did a great job getting it done. More

They were professional and on time with the handling of my vehicle . Definitely recommend them. my vehicle . Definitely recommend them. More

Darla is an excellent service rep, quick service and close attention. I have confidence in being treated fairly. close attention. I have confidence in being treated fairly. More

I came in for an oil change. When I got home and looked at my receipt, I was charged for windshield wiper fluid. I didn’t ask for fluid nor was I told I would be charged for some When I got home and looked at my receipt, I was charged for windshield wiper fluid. I didn’t ask for fluid nor was I told I would be charged for something I didn’t request. I had recently filled my wiper fluid so it didn’t need any in the first place. I was charged for it for no reason but greed and poor customer service. More

Super easy to schedule. Fast and friendly service. Everything was explained clearly. Thank you so much! Fast and friendly service. Everything was explained clearly. Thank you so much! More

I am always treated with a friendly greeting. My service rep Stephen is wonderful. Great experience!!!!! My service rep Stephen is wonderful. Great experience!!!!! More