Back

AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
501 Reviews

501 Reviews of AutoNation Ford Fort Worth - Service Center

Sort by
November 16, 2022

The service Manager made a bad experience into a good one. They need to fine tune their service tech. Jeff Sanderson was the tech, would not return calls, stated he would get back to me on the status o More

by Reshee.Barkersoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanderson
Nov 16, 2022 -

Reshee.Barkersoto responded

Train your Tech Jeff!

November 16, 2022

Had a 9:00 AM appointment for oil change and tire rotation. Was told the wait would be 1-2 hours. Arrived just before 9:00, opted to wait for my F-250 to have service. After 4 1/2 hours, finally left More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, didn’t get names.
Nov 21, 2022 -

AutoNation Ford Fort Worth responded

Hi Steve, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (817) 200-4212. We'd appreciate the chance to make your experience a positive one.

November 14, 2022

Prompt, courteous service! What more could you ask for? Bought this XT5 in Fort Worth and when I brought it in for service, they had the parts available. No long wait for th More

by cfsunny51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan was the assistant service manager and explained everything beforehand, and a great recap at delivery.
Nov 18, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 12, 2022

I had a horrible day with one thing after another going wrong with my car. First was my key fob not working. I took it to another Ford dealership and they replaced my battery. When I got home I tried start More

by 001angelaanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Parker
Nov 18, 2022 -

AutoNation Ford Fort Worth responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 08, 2022

I had a recall that was taken care of at Ford Nation. Great service. Nice employees. More

by Stmicola
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Nov 16, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 07, 2022

Jeff was perfect when it came to the needs of my vehicle. He called every step of the way to keep me in the loop. More

by Bmills1043
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 14, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Fort Worth! Feel free to stop by if you ever need any more help.

November 05, 2022

Experience was wonderful actually I took it in a day before it was supposed to go in and it took me anyways they were very courteous the job was done in a good manner time and I was very happy with the More

by Ronlouer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
José service department, Lisa Parasrami
Nov 14, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 04, 2022

I have dealt with this facility for many years and it’s location is convenient for me to get to. When it was a Mazda dealer I purchased 3 cars. More

by Texas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shana Butcher
Nov 11, 2022 -

AutoNation Ford Fort Worth responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 03, 2022

All the people I have dealt with have been nice and friendly as well as helpful More

by Catwyatt1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Nov 11, 2022 -

AutoNation Ford Fort Worth responded

Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2022

Everything went fine. Dharla is good. Service was quick and painless. Will come back next time needed More

by Lonestar North
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dharla, Lisa Parasrami
Nov 10, 2022 -

AutoNation Ford Fort Worth responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

...
13
...