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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.6
502 Reviews

502 Reviews of AutoNation Ford Fort Worth - Service Center

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February 09, 2022

Excellent service and the most friendly staff of all. Once service was completed Jose went over all the service that was done to my truck. More

by evansroyal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
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Feb 12, 2022 -

AutoNation Ford Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 09, 2022

Best Service Center Experience Ever#Professional #Kind Best Service Center Experience Ever #Professional #Kind #Honest Top notch Service Center. Full of professionals. Best customer service ever in a de More

by Cntrykid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen, Gary, Svc Cashier initials VMC
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Feb 12, 2022 -

AutoNation Ford Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. It is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

February 05, 2022

I appreciated the very honest and straight forward expertise of my service advisor. It was a pleasure dealing with AutoNation Ford. More

by 07.moonlit_chancel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
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Feb 08, 2022 -

AutoNation Ford Fort Worth responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 04, 2022

My experience at AutoNation was pleasant and the work was time in a timely manner. I would definitely refer a friend. More

by Laura.judd99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Feb 08, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 04, 2022

Too much good things to say about this dealership in just 15 words…great dealership! More

by Hevymetal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All were courteous.
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Feb 08, 2022 -

AutoNation Ford Fort Worth responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2022

They genuinely listened to my concerns. They ended up not being able to replicate the problem the car was having before, but they also did not charge me for the diagnostic fee because of that as well. Overal More

by anabelbkruse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sanderson
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Feb 07, 2022 -

AutoNation Ford Fort Worth responded

Hello, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk! Have a great day!

February 02, 2022

Went in for alignment and state inspection.Alignment seems to be good. State inspection not so much. The two burned out license plate bulbs weren’t replaced. More

by E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure. Look up your records.
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Feb 06, 2022 -

AutoNation Ford Fort Worth responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Fort Worth take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4212. We hope to hear from you.

February 02, 2022

They are Friendly and professional. Time efficient and explained the process. Very clean spacious waiting area More

by Jermfaulkner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Lee
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Feb 07, 2022 -

AutoNation Ford Fort Worth responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you, and have a fantastic day!

February 01, 2022

Fast and Curtious! Great experiance! Spray in bed liner added to my neww truck purchased at another AutoNation Store More

by Ggheen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Fisher/ Duane Hallmark
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Feb 05, 2022 -

AutoNation Ford Fort Worth responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2022

Stephen Hunter was very courteous and professional and provided details on issues found with the car. The service provided was just as promised on time and just very professional! Will definitely recommen More

by Normaamoreno921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Hunter
Report | Print
Feb 03, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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