AutoNation Ford Fort Worth - Service Center
Fort Worth, TX
503 Reviews of AutoNation Ford Fort Worth - Service Center
Came in to have a “recall” corrected at 8 in the morning. No one called me so at 3 I call only to find out they haven’t looked at my car. The next day no one called me so at noon I called and was told that t No one called me so at 3 I call only to find out they haven’t looked at my car. The next day no one called me so at noon I called and was told that the part for the recall has not been available for over a month. It seems to me that the service person should have known this when I made The appointment to come in to have it corrected. The service person told me she didn’t know when this “recall” part would be in and that there where 8 cars in the shop waiting for the same part. This is POOR SERVICE and I still have a car that is not repaired. More
Darla was very helpful and informative. She kept me updated. I waited for my car and was finished on time. This was a Maintenence appointment. updated. I waited for my car and was finished on time. This was a Maintenence appointment. More
The dealership was slow seemed to be understaffed, the service managers are not professional, the technician forgot to reset the computer when finished, brought back with one tire showing 67 psi. I had to service managers are not professional, the technician forgot to reset the computer when finished, brought back with one tire showing 67 psi. I had to return and wait again, the car wash not washed. Disappointed More
Top rate service and attention to detail by service staff at AutoNation Ford in Fort Worth Texas. Will refer others to this location/service provider at AutoNation Ford in Fort Worth Texas. Will refer others to this location/service provider More
Jeff Sanderson and Gary Allen did a great job. Recall work was done in a timely manner. Everybody I had contact with was very friendly work was done in a timely manner. Everybody I had contact with was very friendly More
On line service scheduler is great and Susan Lee is so helpful and professional. I always have a nice visit with her. The wait time is very minimal and the Wifi allows me to work while I wait. Over the y helpful and professional. I always have a nice visit with her. The wait time is very minimal and the Wifi allows me to work while I wait. Over the years I have tried other Ford dealerships for my service but must say AutoNation Fort Worth is by far the best. More