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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.6
505 Reviews

505 Reviews of AutoNation Ford Fort Worth - Service Center

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July 12, 2023

Went in for Ford recall. Had to leave for a few days to check out and send pictures to Ford who said “no problem” so picked it up and wait until or if have a problem later. More

by papa pepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Sanderson
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Jul 17, 2023 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 09, 2023

nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing More

by justember29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Jul 12, 2023 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 04, 2023

Good job and extra good job to asst service manager jose Ramos he knows what’s needed to take care of my 2011 F150 More

by Dalehenderson1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
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Jul 06, 2023 -

AutoNation Ford Fort Worth responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jul 06, 2023 -

Dalehenderson1946 responded

👍

July 03, 2023

Service is very slow. I waited for an oil change for over 2 hours, and I had an appointment for it. I took the time to make an appointment to shorten my stay, but that did More

by Odie250783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose?
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Jul 06, 2023 -

AutoNation Ford Fort Worth responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4212. We hope to hear from you.

Jul 06, 2023 -

Odie250783 responded

The number you provided is a phone tree. I was willing to discuss, but not wasting any more of my time on pushing buttons on a phone tree to leave a message. You've got my number. You can contact me, if you are really concerned.

June 30, 2023

Pleasant experience, needed a State inspection. Service writer Jose was efficient, tech Joeseph handled the inspection quickly. More

by JOhendalsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
Report | Print
Jul 04, 2023 -

AutoNation Ford Fort Worth responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Fort Worth. Feel free to stop by if you ever need any more help.

June 30, 2023

It was very easy to schedule my appointment online and add the recap service for my vehicle. The shuttle service is very convenient and the driver I had was very friendly. More

by chris.stetson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ciara
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Jul 04, 2023 -

AutoNation Ford Fort Worth responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 20, 2023

I’m extremely disappointed in the dash on my truck it’s warped & y’all didn’t see it ? More

by Buddy boswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen,great….David Baker, great
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Jun 23, 2023 -

AutoNation Ford Fort Worth responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Fort Worth. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4212 to discuss what we can do to help.

June 20, 2023

I’m not happy at all about not finding anything wrong with my warped dash a known prob that a blind man could see More

by Buddy boswell
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Allen SVC writer, David Baker tech good people
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Jun 23, 2023 -

AutoNation Ford Fort Worth responded

Hi Buddy, we are deeply disappointed by your experience at AutoNation Ford Fort Worth. Please call our General Manager at (817) 200-4212 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 13, 2023

Great customer service and response. I appreciate the work they did and how quickly they got my vehicle back to me. More

by Sjpolasek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Parker and Terrance
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Jun 19, 2023 -

AutoNation Ford Fort Worth responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2023

The dealership location is very good for me to go to. The staff and personnel have been excellent and friendly. I been pleased with the service of my vehicle at this location. More

by Ace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Jun 15, 2023 -

AutoNation Ford Fort Worth responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Fort Worth! Please don't hesitate to reach out if there's anything additional we can do for you.

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