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AutoNation Ford Frisco
Frisco, TX
1,343 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 29, 2024
They went above and beyond to get me the car I wanted at a payment within my budget. Highly aareaaaaaqqqcommend.ppqqqqqqqqqqAA a payment within my budget. Highly aareaaaaaqqqcommend.ppqqqqqqqqqqAA More
by M Johnson
Employees Worked With
Vincent Losasso, Sales and Kyle Jones, Finance
Helpful April 17, 2024
I came in late on monday an hour before closing because I believed I had a nail in my tire. I spoke with Obi who informed me that due to the location of the nail that the tire would need to be replaced, he h believed I had a nail in my tire. I spoke with Obi who informed me that due to the location of the nail that the tire would need to be replaced, he however mentioned to me that it appears that I have wheel and tire coverage. He ordered the tire and it arrived the next day and he was able to get me in and out within an hour. Best service experience I've had hands down. More
by Daferrill
Employees Worked With
Obi
April 15, 2024
Very happy with service department! The Service Advisor: 9150 OBIORA EZEH was amazing and professional. I was originally associated with other , but she was busy and little rude beca The Service Advisor: 9150 OBIORA EZEH was amazing and professional. I was originally associated with other , but she was busy and little rude because come early. Definitely I recommend Obiora . More
by Honorio Mendoza
Employees Worked With
9150 OBIORA EZEH
April 06, 2024
UPDATE Against my better judgement, I attempted to contact the GM as I was asked to do after my last review. First, an extension would be helpful in order to no get an automated message. After finally contact the GM as I was asked to do after my last review. First, an extension would be helpful in order to no get an automated message. After finally getting to an operator I was transferred to the GM. Of course I got a voice mail so I left a message, not once or twice but in fact 3 times. I was never able to get in contact with them and apparently they didn’t want to speak with me as badly as their reply to my last review states. Apparently lies and deceit start at the top at AutoNation. PLEASE DO NOT WASTE YOUR TIME HERE!!! More
by Eddington1020
Employees Worked With
Obirah, Fabian, naomi
April 01, 2024
I love bringing my cars to this service center because they really take good care of us. They go all and be on the help us. The service manager Fabian does an amazing job and always makes sure our vehicle they really take good care of us. They go all and be on the help us. The service manager Fabian does an amazing job and always makes sure our vehicles are good. Thank you so much Fabian we really appreciate you!!! More
by Olga Montanez
Employees Worked With
Fabian Castillo and Moreina
April 01, 2024
Our overall experience with our Nation Ford, Frisco was very good except when it was time to take possession of our Ford Bronco. I noticed right away that several of the dealer installed options we had pur very good except when it was time to take possession of our Ford Bronco. I noticed right away that several of the dealer installed options we had purchased had not been installed. When I asked our Sales person about this he had no knowledge of these options even though they were listed on Spec sheet attached to vehicle and on the purchase order. I was then informed it would take two days to install these and I had to make an appointment to bring the vehicle back and leave it for those two days. This was frustrating as the dealership had the Bronco for a week before we finalized the sale More
by leon.mace
Employees Worked With
Scott Alter
