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AutoNation Ford Frisco
Frisco, TX
1,569 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,569 reviews
September 16, 2026
It was a pleasure working with AutoNation Ford Frisco, they were professional and did their best to satisfy our needs and did a great job delivering. they were professional and did their best to satisfy our needs and did a great job delivering. More
by Franciscojrhernandez72
Employees Worked With
Mohammed Ezz , Brandon Barber
September 11, 2026
We have a bad experience with a dishonest salesman who, once the sale is done, denied items that were orally represented and written as owing at time of purchase. We purchased a used 2020 Infiniti QX60 on once the sale is done, denied items that were orally represented and written as owing at time of purchase. We purchased a used 2020 Infiniti QX60 on Aug 24, 2026. At purchase, we pointed out to our salesman, Dave Williams, that the rear reflector is missing and theres a chip on the windshield. He promised the reflector will be added and chip will be fixed on a day of our convenience. At signing, the items owe document was blank so we asked for the reflector and chip to be added. We made arrangements with Dave to drop off the vehicle 2 days later to address those items yet when we returned from our trip 4 days later, Dave wasn’t there and nothing was done. We dropped it off again a week later for service and Dave was contacted about the same issue and he arranged for us to drop off the vehicle the next day, Sept 10 so that both the reflector and chip will be repaired Sept 11. It is now end of day Sept 11 and we are told Dave has denied responsibility for the reflector, citing the vehicle arrived at the dealership for sale without the reflector so the reflector was not included in the sale. Yet he orally represented he would replace it before we bought it, our closing documents show it is owing, so now we have to make contact with upper management or legal in order for this dealership to honor its word. The reflector may not be worth more than a few dollars but this shows the unscrupulous practice of this dealership, particularly this salesman. He in fact did not even return my call at all. Stay away from this dealership but if you do buy from here, be sure to get everything in writing. More
by TTANG3
Employees Worked With
Dave Williams
September 10, 2026
The communication on charges left a lot to be desired. The follow up was not productive. I would not use this dealer again. Also, I would recommend that potential buyers be very careful in reviewing the The follow up was not productive. I would not use this dealer again. Also, I would recommend that potential buyers be very careful in reviewing the sales documents. Do not concentrate only on price and trade in. More
by franc26_47
Employees Worked With
Hayden
September 03, 2026
Jousha was really helpful on both the visits, once on the regular service and other on the recall, I would definitely reach out to him, he clears out things from scratch. Thank You! regular service and other on the recall, I would definitely reach out to him, he clears out things from scratch. Thank You! More
by Lokesh
Employees Worked With
Joshua
September 01, 2026
My last three service visits have been wonderful. They listened to what I wanted, got it done on time, gave me a ride home after I dropped my truck off and delivered it to my house with a free wash They listened to what I wanted, got it done on time, gave me a ride home after I dropped my truck off and delivered it to my house with a free wash at the end of the day. They matched the price of my tires to a national chain - and honored their discount when I had them do an alignment as well. More
by Tom
Employees Worked With
Trinity
August 27, 2026
The initial customer service was impressive with no delays or confusion. My service rep was extremely efficient and helpful. I immediately received contact information in order to track the maintenan delays or confusion. My service rep was extremely efficient and helpful. I immediately received contact information in order to track the maintenance progress. Since I needed to leave my vehicle there, she quickly arranged for a ride home for me. She effectively kept me updated throughout the process. More
by Chugachmt
Employees Worked With
Naomi Romano
August 25, 2026
Fourth car we’ve purchased in the past two years from AutoNation for Frisco. Great experience every time great vehicles great management great sales great finance just overall great experience. Every sin AutoNation for Frisco. Great experience every time great vehicles great management great sales great finance just overall great experience. Every single time was worth the drive came in from Haslet, Texas. More
by johnmounce1967
Employees Worked With
Hamid
