AutoNation Ford Jacksonville

Had a good experience with the salesman and finance people. Very courteous and professional. Go see them if you're vehicle shopping. people. Very courteous and professional. Go see them if you're vehicle shopping. More

We are a pretty busy family and it was really convenient that AutoNation was open on a Sunday. Even though they did not have the car on the lot with all the features we wanted. They worked really quickly to that AutoNation was open on a Sunday. Even though they did not have the car on the lot with all the features we wanted. They worked really quickly to get one. More

Diego did an excellent job locating the vehicle and getting us in and out of the dealership expeditiously! We would shop at Auto Nation Again. getting us in and out of the dealership expeditiously! We would shop at Auto Nation Again. More

I had the pleasure of visiting AutoNation Ford service dept. It was time for an oil change and 10,000 inspection on my Ford Edge that I purchased late last year. Service writer Aaron V was terrific. Ea dept. It was time for an oil change and 10,000 inspection on my Ford Edge that I purchased late last year. Service writer Aaron V was terrific. Easy to work with and pleasant and knowledgeable. He had helped me about 6 months ago with an accessory installation and was very helpful with care and cleaning of my accessory. For my oil change and inspection Aaron got me in and out in a very respectable time. WAY TO GO, AARON!! Thanks The car wash was not as good as previous visits with other vehicles, but was adequate. More

My experience was stellar with Ford Nation. It began with a quick conversation and appointment made in a timely manner. I was greeted immediately at the service department and was directed to m It began with a quick conversation and appointment made in a timely manner. I was greeted immediately at the service department and was directed to my advisor Miss Jennifer who then walked me through the entire process. I was also given a rental car. I received texts and phone calls throughout the next few hours explaining the process. I was pleasantly surprised to receive a phone call in the afternoon that the truck was ready and everything completed. I also felt the price was fair. Thank you kindly Ford Nation, you’ve gained a new customer. More

Kelly Dean ! !! always the best!!! right on point with my issues with my company car. !! always the best!!! right on point with my issues with my company car. More

I purchased a used vehicle on 11/24/24. The negotiation went well enough that I was able to leave my trade-in and drive away with my purchased vehicle.. I was ‘owed’ a new windshield. The w The negotiation went well enough that I was able to leave my trade-in and drive away with my purchased vehicle.. I was ‘owed’ a new windshield. The windshield was finally installed on 2/14/25. I could never get any viable information on why it was taking so long to get the windshield until 2/10/25 when I was advised the windshield had arrived and could be installed on 2/14/25. Even when I arrived at the dealership there were delays. Hence the bad rating that I would not recommend the dealership to anyone else. More

Found a unicorn of a car with my son- met the GM Justin and salesman JR just tire kicking the following weekend I called Justin and explained everything to him told him what to tell FMC and what interest r and salesman JR just tire kicking the following weekend I called Justin and explained everything to him told him what to tell FMC and what interest rate and warranty I wanted- an hour later he called back with exactly what I asked for and picked the car up 4 hours later- excellent experience- only thing I wish they had was the SPOC program and docusign- More

very happy and shuttle service was excellent very happy with service dept darren was very helpful with service dept darren was very helpful More

Had a great experience with Auto Nation ford Special ordering my new 2025 Mustang GT. Sales and Financing department were great and getting everything I wanted ordering my new 2025 Mustang GT. Sales and Financing department were great and getting everything I wanted More