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AutoNation Ford Jacksonville
Jacksonville, FL
980 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 980 reviews
July 14, 2023
3 hours for oil change is not only unacceptable it is absurd. While I was waiting I was told 3 times my truck would be ready in 20 minutes only to get it 2 hours later. absurd. While I was waiting I was told 3 times my truck would be ready in 20 minutes only to get it 2 hours later. More
by johnrobinson1647
Employees Worked With
Nick
July 13, 2023
Excellent service and professional technicians. Susan at check in was exceptional. Happy to have the service done so expertly. New tires installed are very nice. Susan at check in was exceptional. Happy to have the service done so expertly. New tires installed are very nice. More
by CMcK6000
Employees Worked With
Susan
July 13, 2023
The service manager never returns any phone calls even though the people answering the phones say i will personally take this note to him and he will call u back though the people answering the phones say i will personally take this note to him and he will call u back More
by cmiele56
Employees Worked With
Robert
July 11, 2023
I scheduled appt for 11 on a Friday to get door lock repaired. Dropped it off heard nothing all day. Started calling around 3 to see if it had been looked at but couldn’t get an answer. Finally at 430 o repaired. Dropped it off heard nothing all day. Started calling around 3 to see if it had been looked at but couldn’t get an answer. Finally at 430 or so someone answered and said it hadn’t been looked at and mechanics were gone for the day. Posted service hours are til 7 pm. Service guy did apologize but wouldn’t know anything til next day. Next day it was repaired and they called by noon. Part was available and could have been done in a couple hours. Why schedule an appt if they aren’t going to bother looking at it or even try. I’ll drive a little farther and take it to Bozard from now on .At least they communicate with the customer More
by GaGator
Employees Worked With
Can’t remember service agents name
July 04, 2023
Service is great. Very friendly staff and they are knowledgeable about your needs. Very comfortable waiting room. Wish they still had free water. Alway a nice experi Very friendly staff and they are knowledgeable about your needs. Very comfortable waiting room. Wish they still had free water. Alway a nice experience. More
by Katz88
Employees Worked With
Forgot her name but she was very nice
