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AutoNation Ford Jacksonville

Jacksonville, FL

4.3
979 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 979 reviews

January 03, 2025

Had a great experience with Auto Nation ford Special ordering my new 2025 Mustang GT. Sales and Financing department were great and getting everything I wanted More

by Frey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Vance Jr and Nathan Goodroe
Jan 06, 2025 -

AutoNation Ford Jacksonville responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2024

I visited AutoNation on Philips Hwy. , several days ago. I met with Sales Professional, Mr. Jorwell J. I was very impressed with the professionalism demonstrated by Mr. Jorwell J. Moreove More

by Will Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorwell Johnson
Dec 25, 2024 -

AutoNation Ford Jacksonville responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 25, 2024 -

Will Thomas responded

It was my pleasure. The performance and expertise of Mr. Jorwell J., was greatly appreciated by my family. W. Thomas US Coast Guard (Ret) Veteran

November 02, 2024

The sales associate and finance officer were great. Pleasant and efficient. Thank you very much. More

by Glenn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martinus Schepen
Nov 05, 2024 -

AutoNation Ford Jacksonville responded

Hello Glenn, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2024

I am very satisfied with the transaction of buying my 2020 Chevy Silverado trail boss. Jason was great to work with, very professional with great conversation. Very easy going and was not pushy. He wants More

by Wplumstead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Blaney
Oct 12, 2024 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Thanks for the recommendation, and have an amazing day!

September 29, 2024

Daniel is a wonderful Service Advisor. He easily and efficiently coordinated the pickup, service and return delivery of my 2023 Mustang 5.0 Fastback. The service was complete and returned More

by TLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 29, 2024 -

TLG responded

Daniel, see above. 5 Stars.

Oct 04, 2024 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be supportive during your experience here at AutoNation Ford Jacksonville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2024

Great place and good deals. Also think they had a good selection on vehicles had what I wanted. Will definitely return as a customer. More

by scott_wilson283
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug, and Jacob
Sep 16, 2024 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2024

Joseph my sales guy went out of his way to find a car that was within the specified year and had the options I requested. I He didn’t waste my time looking at vehicles that didn’t meet my expectations. I More

by lhoggarth
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph
Sep 06, 2024 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be supportive during your experience here at AutoNation Ford Jacksonville. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 16, 2024

One of the best dealers I ever went to. The service people were very very friendly. And this dealership has the best coffee. ☕️ Thanks 🙏 Auto Nation. More

by Goodstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy
Aug 23, 2024 -

AutoNation Ford Jacksonville responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2024

This is the worst customer service I have ever dealt with. They work with you until they have your money, and then you are not important. I was sold a warranty I could not use because the local Auto Nat More

by Michael Stone
Recommend Dealer
No
Employees Worked With
Nathan
July 12, 2024

They left me waiting in the place for 4 hours, no one helped me to tell me something, Sheenika helped me and she is a bad perso More

by Lucero speh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shenika
Jul 15, 2024 -

AutoNation Ford Jacksonville responded

Hi Lucero, we are deeply disappointed by your experience at AutoNation Ford Jacksonville. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (904) 242-6499 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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