AutoNation Ford Jacksonville

Rex, made my service very easy. Thanks to all who worked on my 2004 F150, it runs great again. Thanks to all who worked on my 2004 F150, it runs great again. More

AutoNation Ford in Jacksonville has been the best dealership that I have dealt with their team was great. Their customer services off the chain. They got me exactly where I needed to be no hassle jus dealership that I have dealt with their team was great. Their customer services off the chain. They got me exactly where I needed to be no hassle just all out a great experience. More

First off, the car I purchased is used and 10 years old. With any used car there is a possibility of having issues. Read to the end or you could get the wrong impression. Anyway, the first stop I made afte With any used car there is a possibility of having issues. Read to the end or you could get the wrong impression. Anyway, the first stop I made after leaving the dealership was about 5 miles away. After going into a store and returning to the car, it would not start. The starter would spin freely. Though it did finally start it only worked intermittently. The car had a 5 day return policy and a mileage limit & 90 day warranty whichever comes first. I took the car back for repairs. My salesman Jamzie helped me get a loaner car during the time my car was in the shop. One day after the repair, I had the same problem again. I took the car back to the AutoNation. At this time the car only had one day left on the return policy. I really wanted to keep the car but I wanted it fixed. The car had been in their shop for 3 of the 5 days that I owned it. I spoke with Jacob and we discussed my concerns with the 5 day return policy. He agreed to start the count once the car was back in my possession once repairs were complete. I've now had the car back for 5 days and haven't had any issues with the starter. The service team kept me informed on what was going on with the repairs. What they found and how they were addressing the repair. You defiantly need to ask questions. I don't think I would have gotten the extension on the return policy if I had not asked but I want to thank Jacob. I feel that Jacob did the right thing by allowing the extension. I also want to thank my Salesman Jamzie for helping me get this car and for the loaner while work was being completed. More

Aaron is the best service rep out there! I bring any Ford I buy to him and AutoNation whether I buy it there or not! I bring any Ford I buy to him and AutoNation whether I buy it there or not! More

The service dept. has high-quality customer service. It is greatly appreciated to be treated with respect and kindness during these uncertain times. has high-quality customer service. It is greatly appreciated to be treated with respect and kindness during these uncertain times. More

Had a great experience and very quick to deal with. A no haggle dealership.I will send my friends and family to them in the future. A no haggle dealership.I will send my friends and family to them in the future. More

The Best prices in the whole USA! Seriously do your own research. Flew into Jacksonville from New York got everything done within a couple hours. Drove back to New York ! Saved thousa Seriously do your own research. Flew into Jacksonville from New York got everything done within a couple hours. Drove back to New York ! Saved thousands of dollars! Everything Diego told me over the phone was 100% true. 5 stars ! More

Sean was very helpful, and kept me informed of progress. He really went the extra mile to make sure that all necessary repairs in the vicinity of initial repair were completed. Thank you, Sean, and congrats He really went the extra mile to make sure that all necessary repairs in the vicinity of initial repair were completed. Thank you, Sean, and congrats on the Heavyweight belt on your chair! :-) Delays in receiving parts slowed the process more than I liked, but that's not your fault. More

Great experience from start to finish. Truck had to be picked up from another out of town dealership, was picked up and delivered next day. Very efficient, very polite staff. Probably best Truck had to be picked up from another out of town dealership, was picked up and delivered next day. Very efficient, very polite staff. Probably best car buying experience I've had More

Very friendly sales team no pressure at all and the finance guy was great as well! We love our new expedition max! finance guy was great as well! We love our new expedition max! More