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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.3
978 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 978 reviews

November 08, 2022

Based on this and past experience I have total confidence in Auto Nation Ford, My 2013 Ford Energy is like a new car and automation Ford keeps it that was More

by cnsheldwein
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
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Nov 16, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 07, 2022

Susan in the service department provides outstanding customer service. She is very professional with good communication. More

by cftsmoke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Report | Print
Nov 15, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2022

I was surprised you did too off my DEF. I gave you the flyer you mailed me that said you would top off fluids. More

by Artgravatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep at front desk.
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Nov 15, 2022 -

AutoNation Ford Jacksonville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 07, 2022

Susan was an amazing person. Decisive and efficient. And she cared about my needs. Don't let her retire. More

by gbellamy47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Report | Print
Nov 15, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2022

My Mustang was at AutoNation to address a safety recall. The service advisor was Susan Gunnell. She promised the Mustang would be returned to me at a time certain. It was. More

by TomBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
Report | Print
Nov 12, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 02, 2022

Great vehicle and buying experience. Felt comfortable during the entire time with an efficient and non-stressful process. We were on the same side of the table. Brandy- Sales, Chance- ma More

by ToddM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy, Chance and Rob
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Nov 09, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2022

Efficient, on time, quick service, friendly, helpful staff. I was not able to get a noise issue looked at unfortunately due to time constraints. More

by croth5875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Report | Print
Nov 10, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2022

Great customer service by all the people involved in our purchase transaction, thank you, kent curley More

by curleyr@bellsouth.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rini, , Lisa Parasrami
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Nov 09, 2022 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2022

The service was great. The waiting area was clean and comfortable and my vehicle was finished ahead of schedule. More

by Jbh_nyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 09, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2022

Thanks to Susan for an excellent service experience. Easy to schedule and completed on time. More

by cbstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
Report | Print
Nov 08, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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