Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Jacksonville
Jacksonville, FL
980 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 980 reviews
October 31, 2022
AutoNation is great for taking care of our fleet. The recalls are done timely and parts are there when we need them. Stephanie in service communicates well when we have a truck in for service. The recalls are done timely and parts are there when we need them. Stephanie in service communicates well when we have a truck in for service. More
by Max
Employees Worked With
Stephanie McGuire, Lisa Parasrami
October 31, 2022
Been going to this dealership for years and they always take care of me. They are always willing to work with me on prices but most important i feel valued as a customer here. Thank you Susan for all of yo take care of me. They are always willing to work with me on prices but most important i feel valued as a customer here. Thank you Susan for all of your help with my F150 and new tires! More
by Brett8929
Employees Worked With
Susan Gunnell
October 31, 2022
I purchased my car here in 2014. In a professional and timely manner, they have done all recall items and almost all maintenance items exceeding my expectations. As a dealer servi In a professional and timely manner, they have done all recall items and almost all maintenance items exceeding my expectations. As a dealer service department, they have the knowledge and experience to get it right on my Ford vehicle. . More
by KD
Employees Worked With
Gary Chaney, Antwan Riley, Lisa Parasrami
October 31, 2022
Autonation Ford on Philips Highway Jacksonville Florida is always prompt, courteous and friendly, especially my service rep Stephanie. I feel they look out for me and do whatever they can for my benefit. is always prompt, courteous and friendly, especially my service rep Stephanie. I feel they look out for me and do whatever they can for my benefit. I've been going there for 12 years and will continue. I like that there is never any pressure to buy additional services and they always give me good advice. More
by magaba
Employees Worked With
Stephanie McQuire
October 27, 2022
Received an appointment reminder the day prior. Dropped off the vehicle and it was processed quickly. Jessica called me a few hours later that the vehicle was repaired and ready for pickup. Excelle Dropped off the vehicle and it was processed quickly. Jessica called me a few hours later that the vehicle was repaired and ready for pickup. Excellent customer service and expert troubleshooting and maintenance completed. More
by Joe I.
Employees Worked With
Jessica, Lisa Parasrami
