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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.3
978 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 978 reviews

October 12, 2022

Service Department is always great and Ms. Sue is outstanding. She does a great job. More

by Dmoon91994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Susan
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Oct 17, 2022 -

AutoNation Ford Jacksonville responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 11, 2022

Always a pleasure to deal with Jessica, always very helpful and fits me in when i need something done. More

by flightengineer06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica and Randy
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Oct 17, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 10, 2022

Pleased with the service. Needed service 3 days before scheduled appt. and was worked in. More

by rtb4725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
#2023 Waylon Frank
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Oct 14, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 09, 2022

Pleasant and easy to work with. Standard oil change and tire rotation took an hour. If you are looking for speed may not be best option. More

by easier-00inhaler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Oct 13, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 09, 2022

Awesome service! ! Stephanie is always awesome in every regard. So so so happy! Thanks so much! More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Oct 13, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 08, 2022

Jessica is my service advisor, always pleasant and helpful. Just in for regular service, but also took care of a recall issue. Thanks More

by thatadjuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
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Oct 13, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 08, 2022

I was impressed with the service department in particular with Stefaní service rep she was extremely professional I’m definitely a happy customer thanks you! More

by Joeprieto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefani service rep
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Oct 13, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 07, 2022

A great experience. My service representative Gary Chaney saw my truck as I drove up. Welcomed me to Auto Nation and arranged for my service request. He also advised More

by danielwhite3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Chaney
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Oct 12, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 07, 2022

Friendly, consistent, focused on the problem. Ms. Jessica is the best Service provider I've ever had. More

by Craig Claypool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA
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Oct 12, 2022 -

AutoNation Ford Jacksonville responded

Hi Craig, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 05, 2022

Excellent service. Recall parts came in after my appointment was scheduled. They were able to perform the recall service saving me a second trip for service. More

by cneith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Oct 11, 2022 -

AutoNation Ford Jacksonville responded

Hi Cneith, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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