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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.4
983 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
Contact Dealership

10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 983 reviews

October 16, 2022

Ranae' Whitehead is our service Advisor. We had to make an emergency stop because of a break issue. She not only was able to have a mechanic resolve our problem but did not charge us.. All More

by kkstevens14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ranae' Whitehead
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Oct 21, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 15, 2022

The employees that I met at AutoNation Ford, were very friendly and helpful. Stephanie, in the service department, was especially helpful. More

by edienick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kraus & Stephanie (Service Dept)
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Oct 20, 2022 -

AutoNation Ford Jacksonville responded

Hi Edienick, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 14, 2022

Had an appointment it was great oil change and tire rotation done within an hour. Very pleased. More

by Michelle_Hartley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service personnel
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Oct 19, 2022 -

AutoNation Ford Jacksonville responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2022

It was a pleasure having my vehicle serviced with AutoNation Ford, Jacksonville, Florida. Great service and timely manner, More

by acovertfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Oct 19, 2022 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 13, 2022

Susan Gunnell, service advisor-703 was the friendliest and most knowledgeable that i have ever dealt with. More

by klaus.wenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
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Oct 19, 2022 -

AutoNation Ford Jacksonville responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2022

Service Department is always great and Ms. Sue is outstanding. She does a great job. More

by Dmoon91994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Susan
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Oct 17, 2022 -

AutoNation Ford Jacksonville responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 11, 2022

Always a pleasure to deal with Jessica, always very helpful and fits me in when i need something done. More

by flightengineer06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica and Randy
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Oct 17, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 10, 2022

Pleased with the service. Needed service 3 days before scheduled appt. and was worked in. More

by rtb4725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
#2023 Waylon Frank
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Oct 14, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 09, 2022

Pleasant and easy to work with. Standard oil change and tire rotation took an hour. If you are looking for speed may not be best option. More

by easier-00inhaler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Oct 13, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 09, 2022

Awesome service! ! Stephanie is always awesome in every regard. So so so happy! Thanks so much! More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Oct 13, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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