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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.3
978 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 978 reviews

September 30, 2022

Excellent service from beginning to end! Ford AutoNation never ceases to exceed my expectations every time! More

by Daphne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylen
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Oct 06, 2022 -

AutoNation Ford Jacksonville responded

Hi Daphne, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2022

They performed all I asked and informed me on what was not dealer covered services More

by David.brady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 04, 2022 -

AutoNation Ford Jacksonville responded

Hi David, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2022

Very pleased with their service department would highly recommend. Staff is pleasing to deal with and they are all very helpful More

by Roy Blanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
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Oct 03, 2022 -

AutoNation Ford Jacksonville responded

Hi Roy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

September 28, 2022

Had great service from the sales department and the service department. Keep up the great work. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug and Gary
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Oct 04, 2022 -

AutoNation Ford Jacksonville responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 28, 2022

Fadil was amazing - very helpful - very attentive. We got an excellent price for our trade-in and a great rate for the new car. Great experience. More

by Rhonda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadil, Henry, Sean and Mike
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Oct 04, 2022 -

AutoNation Ford Jacksonville responded

Hi Rhonda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 27, 2022

This is the second time I've had Stephanie for my Service Advisor - she is THE BEST. She is friendly, knowledgeable and efficient.........a real asset! More

by bunnielook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Report | Print
Oct 03, 2022 -

AutoNation Ford Jacksonville responded

Hi Bunnielook, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

September 26, 2022

Jessica the service advisor is easy to work with. She always has time for me More

by Jmassey15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
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Oct 01, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2022

Susan, the service advisor is fantastic and the reason I go to this dealership. She's honest, professional, and does what she promises. She's the best I've ever worked with anywhere. When she leaves.... More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
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Oct 01, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 24, 2022

My service rep is excellent and always trats me right. I didnt have to wait long. More

by tewwoords
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Report | Print
Sep 28, 2022 -

AutoNation Ford Jacksonville responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 24, 2022

This service department is outstanding. I made my appointment and showed up on time. They completed the job in 2 hours. More

by E.CLISBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Sep 28, 2022 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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