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AutoNation Ford Jacksonville

Jacksonville, FL

4.4
983 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 983 reviews

September 15, 2022

Great service! I hope to work with the same service rep in the future! Thanks More

by Casey D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Sep 18, 2022 -

AutoNation Ford Jacksonville responded

Hi Casey, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Sep 23, 2022 -

AutoNation Ford Jacksonville responded

Hi Casey, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 15, 2022

As usual the service I received was great. I was kept posted by Susan of Customer Service/Repairs. Also was already pre-advised what may be due the next service time. Regards Marinus Schep More

by marinus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
Sep 18, 2022 -

AutoNation Ford Jacksonville responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 15, 2022

I have used them from the time I bought my car. My rep Susan has been very professional and attentive to what I needed done. Will stay with them as long as she does More

by frontierd2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Sep 18, 2022 -

AutoNation Ford Jacksonville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2022

Everyone is friendly and knowledgeable. The staff is not pushy or forceful on making a sale. They communicate in the simple manner so you can understand what is going on. I have bought 2 ve More

by vanana58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 17, 2022 -

AutoNation Ford Jacksonville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 13, 2022

Great shop and staff, Stephanie is the absolute best to work with. Fast and efficient More

by cilic2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Sep 17, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2022

They are always very courteous. They are prompt in servicing my vehicle when I bring it in. More

by Barbara hoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 16, 2022 -

AutoNation Ford Jacksonville responded

Hi Barbara, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2022

Jessica in service has always gone above and beyond to assist us. Jessica has always had outstanding customer service. Keep up the good work Jessica! More

by 10311031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 16, 2022 -

AutoNation Ford Jacksonville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Feel free to stop by if you ever need any more help.

September 12, 2022

Good service and it's appreciated. Thanks again for seeing to my recall issue and 100k mile servicing. More

by fheggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
Sep 16, 2022 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 11, 2022

Ms. Susan were honest, straight to the point and I trust her. She stayed in touch with me concerning my car. That’s what makes a great Customer Care Advisor. Thanks 🙏🏽 More

by Jerry Hightower
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
Sep 13, 2022 -

AutoNation Ford Jacksonville responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

September 10, 2022

Had the best experience buying a car with the best sales woman. Even though I wasn't ready to drive the car home the same day, she went beyond measures to make it possible to drive the car home the same day More

by ajld77570
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britney Farmer
Sep 14, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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