AutoNation Ford Jacksonville

My recall was done by the time given and the shuttle service man was great. service man was great. More

Everyone was professional, friendly and helpful. We especially enjoyed our time with the Finance person. She gave the best customer service. We especially enjoyed our time with the Finance person. She gave the best customer service. More

I called AutoNation on Friday got an appointment for Monday. They figured out what was wrong with my truck got the parts and back on the road Wednesday very happy with this dealership Monday. They figured out what was wrong with my truck got the parts and back on the road Wednesday very happy with this dealership More

AutoNation was very quick and impressed me with the service they provided. I would recommend AutoNation service department. service they provided. I would recommend AutoNation service department. More

Tommy was the best salesperson I’ve had by far easiest purchase I’ve had great communication kept me updated on everything from the delivery start to finish 5 stars purchase I’ve had great communication kept me updated on everything from the delivery start to finish 5 stars More

Found out half way home that the new vehicle that I paid cash for was on empty. Several options that were on the vehicle sticker were not in the vehicle and they promised to supply those. Its been 3 months cash for was on empty. Several options that were on the vehicle sticker were not in the vehicle and they promised to supply those. Its been 3 months and they still wont respond to my emails and phone calls on those items. UPDATE: My daughter just bought her new Bronco and I made sure she didn't buy it at this Ford Dealer. Terrible typically cheesy car dealer. I wont buy another from them nor bring my new vehicle here for service. Buyer Beware!! More

I'm a part of the Honda family but came to Ford for the tire prices. Steve Cole and his team made it a great experience and it all went smoothly from start to finish. tire prices. Steve Cole and his team made it a great experience and it all went smoothly from start to finish. More

This was the best service I’ve had in years. They did the requested services, found a nail in my tire and patched, and so glad they brought back the washing of the car, that made my day! They did the requested services, found a nail in my tire and patched, and so glad they brought back the washing of the car, that made my day! More

I came in for an oil change and was taken care of to the highest degree. Including a hand wash on my vehicle. I recommend this place for service. highest degree. Including a hand wash on my vehicle. I recommend this place for service. More

People were very nice and I liked that you get a wash at the end of the service. However I think that 2 hours and 20 minutes for a scheduled oil change is a bit long. the end of the service. However I think that 2 hours and 20 minutes for a scheduled oil change is a bit long. More