AutoNation Ford Jacksonville | Page 42

The Autonation Phillips Highway dealership was great. They run circles around the Autonation Blanding dealership. Susan was nice lady and a true professional who kept me informed throughout the entire They run circles around the Autonation Blanding dealership. Susan was nice lady and a true professional who kept me informed throughout the entire repair process. The repairs were completed and the vehicle runs great. I would highly recommend this dealership for your repairs. Thank you Susan and John. More

Jorell Johnson (C manager )is great. When you first meet Jorell, he will When you first meet Jorell, he will meet you with a firm hand shake and a smile. He is customer focused and driven. He is genuine, respectful and a good negotiator. He listens very patiently to the exact needs of the customer and find the exact solution for the customer, and this goes beyond his profession. Simply put, Jorell is a star in Marketing/Sales and a great assets , He is certainly a "benchmark" for others to follow. My thanks is also extended to Henri his manager and Robert . More

Would be a 5 star but this dealership did not wash or even vacuum my GT350 after it waited on a part for a week at their dealership. even vacuum my GT350 after it waited on a part for a week at their dealership. More

I walked in with my son to just do a test drive as I've never owned a pick up truck back in October of 2021. I met my salesman, Terry and there was zero pressure. He was so engaging and asking questions a never owned a pick up truck back in October of 2021. I met my salesman, Terry and there was zero pressure. He was so engaging and asking questions about me. He was disarming and after a few minutes i just knew i would be buying a truck from him. Long story short, I placed an order for a 2022 F150 3.5L Hybrid Lariat. It wasn't that day but a week or so later b/c he texted regularly and again just made me feel really comfortable. As we all know new car deliveries are not the fastest thing. We continued to stay in touch for almost 10 months until the truck shipped. He didn't have to do that, that's a long time to engage a customer and one that peppered him with text messages weekly for updates. Ask for Terry when you go to AutoNation Ford! More

Great service great people don't when promised would definitely go back for additional service definitely go back for additional service More

zero communication from the service department. I had to chase them just to get an appointment scheduled and that was over the course of weeks. I had to chase them just to get an appointment scheduled and that was over the course of weeks. More

Service writer Jessica was very professional, great communication, and delivered my truck early to me. If the rest of Autonation Jacksonville is the same, might be the best dealership. communication, and delivered my truck early to me. If the rest of Autonation Jacksonville is the same, might be the best dealership. More

All of the team was great. They worked together to get me in and out. Susan did a great job all the way to the end. She made sure everything was good. Great job! They worked together to get me in and out. Susan did a great job all the way to the end. She made sure everything was good. Great job! More

Great customer service and superb technicians! ! These qualities guarantee my continued loyalty as a permanent customer. ! These qualities guarantee my continued loyalty as a permanent customer. More

The service department especially Susan are very helpful, and friendly. They go above and beyond to take care of you. and friendly. They go above and beyond to take care of you. More