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AutoNation Ford Jacksonville

Jacksonville, FL

4.4
983 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford ...
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 983 reviews

August 12, 2022

I had a 7am appointment for an oil change for my F150. My service advisor Jessica Henry, greeted me right on time. She offered a shuttle service and advised there was coffee & water available in the custo More

by fltelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry, John Delacruz
Aug 16, 2022 -

AutoNation Ford Jacksonville responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 12, 2022

The men and women at ford were very knowable and helpful would rate them all with a five stars. More

by stevenmuir914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon Frank
Aug 17, 2022 -

AutoNation Ford Jacksonville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. We are always more than happy to assist you if anything else comes up. Take care!

August 11, 2022

Honest, up front pricing, friendly staff, and there was absolutely no shady sales tactics. Sales was professional, knew all about their brand, and was very engaging. The business manager was extremely kn More

by josephvespi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug, Fadil, Sean
Aug 15, 2022 -

AutoNation Ford Jacksonville responded

Hello there! We appreciate you taking the time to leave us a response. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 10, 2022

David Williams are salesman was fantastic! !His attention to detail and following up after we left with the new truck was amazing. More

by Dianne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Williams
Aug 14, 2022 -

AutoNation Ford Jacksonville responded

Dianne, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 08, 2022

Went in for a service. ...very fast...in and out in 45 minutes...very please More

by davidtilghman40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember names
Aug 11, 2022 -

AutoNation Ford Jacksonville responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

August 08, 2022

MY SALESPERSON WENT OUT IF HIS WAY TO WORK WITH ME ON MY SCHEDULE AND GET ME A DEAL WITH THE TERMS THAT I WANTED. GREAT CUSTOMER SERVICE! More

by Ram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Hastings
Aug 12, 2022 -

AutoNation Ford Jacksonville responded

Hi Ram, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 07, 2022

I have purchased 3 cars at this dealership over the past 19 years. I have always used their service on my cars. They have given me excellent service every time!! I will not go to another dealership for ser More

by Rebecca Johnson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica was awesome!! Susan Gunnell has worked with me for years!! She Rocks!!
Aug 09, 2022 -

AutoNation Ford Jacksonville responded

Rebecca, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Jacksonville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 06, 2022

We have developed a great relationship over the years with Autonation Ford, having purchased and maintained several vehicles with them. More

by jfitzj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Aug 09, 2022 -

AutoNation Ford Jacksonville responded

Jfitzj, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Jacksonville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 06, 2022

No better or worse than any other dealership, thus far. Negotiated a price but when vehicle arrived the price presented had increased. Did not offer as much for my trade as 3 other dealerships did so the More

by mr2mellow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Aug 09, 2022 -

AutoNation Ford Jacksonville responded

Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 242-6499 to discuss what we can do to help.

August 04, 2022

The service personnel I dealt with were very friendly and helpful. This is a very clean dealership More

by Cherylfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name, maybe Susan
Aug 07, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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