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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.4
980 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 980 reviews

June 30, 2022

Stephanie is my service rep and she is so efficient to get me in and out for my oil change to make my Ford Escape a road warrior for my trip to Michigan many miles away.While I waited I treated myself to More

by sanjoe1213
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie M
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Jul 01, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Stephanie here at AutoNation Ford Jacksonville! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 30, 2022

Stephanie was my service rep, she is absolutely fantastic and a great asset to your company More

by donnasuewalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Jul 04, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Jacksonville! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2022

We were able to drop off and pick up the vehicle effortlessly but it was difficult to find out when the car was finished. More

by Heather.bundshuh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jul 01, 2022 -

AutoNation Ford Jacksonville responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

June 28, 2022

Overall, the service at Autonation is very good, but it was the communication from our service advisor that made the difference. While issues can always occur, strong communication with the customer is wh More

by brad.leiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jun 30, 2022 -

AutoNation Ford Jacksonville responded

Hi Brad, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 28, 2022

Excellent and quick service. Drop my vehicle and waited to have oil change. Didn’t have to wait to long. More

by higharchon28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon Frank
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Jun 30, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 28, 2022

The service team was professional and straightforward. I appreciate their help and support with my vehicle. More

by AMYZUKOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 30, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 25, 2022

Our salesman, Kyle, and Sean, the finance man, were both excellent.we felt well taken care of the whole time. Thanks More

by corser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Sean
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Jun 28, 2022 -

AutoNation Ford Jacksonville responded

Hi Corser, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 25, 2022

Busy service department but my advisor was awesome. Car was done in less time than expected More

by jax.nic1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon
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Jun 28, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2022

Exceeded expectations in providing service for my Explorer. Even with reduced staff my wait was not long and the advisor even provided information on FordPass which I am now using. More

by alijean65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
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Jun 26, 2022 -

AutoNation Ford Jacksonville responded

Hello there! Thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

June 24, 2022

Overall pleasant experience with this dealership, I'll never understand why it takes so long to purchase a vehicle but such is life. Our salesman Jarrell was a nice young man, very pleasant. All the sales More

by camrkelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell
Report | Print
Jun 28, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

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