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AutoNation Ford Jacksonville

Jacksonville, FL

4.3
978 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 978 reviews

June 09, 2022

Well to begin with everything was fine perfect! The courtesy car ride was perfect as well as the costumer service rep, the oil change, and the tire rotation. The part for the ac unit in s on back o More

by Countrygirl32082
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jun 10, 2022 -

AutoNation Ford Jacksonville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 09, 2022

Great people and service was provided as I requested and expected. Check-in and payment after service are well managed and hassle free. Jessica was very pleasant and accommodating. More

by strocach
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
Jun 10, 2022 -

AutoNation Ford Jacksonville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 08, 2022

I moved to Florida in June of 2021 and have had warranty work done on my F-150. Both times I worked with Jessica in the service department, she is fantastic. When it comes time to replace my current truck, More

by mike.matthias11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica
Jun 10, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 08, 2022

Very upfront with timeframe and information regarding my truck issues. Courteous and friendly staff and a very convenient shuttle service More

by Woodall.bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 10, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 07, 2022

Incredible experience! I take my Ford Escape for regular and ad hoc maintenance and each visit is timely, affordable and effective. More

by Brett.jungles4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Jun 08, 2022 -

AutoNation Ford Jacksonville responded

Hi Brett, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

June 07, 2022

Susan was very considerate of my time. She’s excellent to work with. I’ll ask for her next time I need service. More

by cbstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnel
Jun 09, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2022

Service Mangers are always pleasant to work with and do a good job of explaining what is being done to my vehicle. More

by tsbenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 07, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 06, 2022

The dealership is slow even if you have an appointment. And they do not offer a car wash More

by Janward4236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon Frank
Jun 07, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 06, 2022

What a wonderful experience. My salesman was David Williams, he was Great, in all aspects. I always dread buying a new car, but this experience with this sales man has make me More

by Deidra B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Williams
Jun 07, 2022 -

AutoNation Ford Jacksonville responded

Hi Deidra, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

June 04, 2022

AutoNation did a great job at fixing up my work truck. Waylon was my service representative and keep me informed about what was needed to get me back on the road. More

by Justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon
Jun 06, 2022 -

AutoNation Ford Jacksonville responded

Hi Justin, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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