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AutoNation Ford Jacksonville
Jacksonville, FL
978 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 978 reviews
April 15, 2022
I received very good service during this visit replace my ear brakes. The reason for a four star rating instead of five is there was a $25.32 Misc Charge on my bill that was not explained. ear brakes. The reason for a four star rating instead of five is there was a $25.32 Misc Charge on my bill that was not explained. More
by ctbright
Employees Worked With
Service Advisor: Stephanie McGuire
April 11, 2022
poor communicatoin about when work was complete . when picked up my truck it was filthy someone parked under a tree and didnt even bother to clean it .Ihad to take it to a detail shop and pay 240.00 when picked up my truck it was filthy someone parked under a tree and didnt even bother to clean it .Ihad to take it to a detail shop and pay 240.00 dollars to have it cleaned . i brought it to ypur dealership clean More
by scottpfs
Employees Worked With
Betty Edwards
April 08, 2022
Every visit to this facility has been an absolute pleasure due to the level of customer service and getting the repairs completed and done right the first time. pleasure due to the level of customer service and getting the repairs completed and done right the first time. More
by ccmarine007
Employees Worked With
Stephanie McGuire
April 08, 2022
Friendly and courteous. The wait was not that long for an oil change and an appt was scheduled to investigate a possible oil leak. The wait was not that long for an oil change and an appt was scheduled to investigate a possible oil leak. More
by jlwatson58
Employees Worked With
Stephanie in service dept
April 08, 2022
They stole 42,000 in Ford Pass points for services that I had already paid for in my bumper to bumper coverage. Every time I dropped off my vehicle I would alert the service desk of my bumper to bumper cover had already paid for in my bumper to bumper coverage. Every time I dropped off my vehicle I would alert the service desk of my bumper to bumper coverage...they could not be bothered to look it up(even though I bought my vehicle there), and would subsequently use my Ford Pass points. Only on this last visit was the coverage recognized because I was pretty unpleasant. It should not have to be that way. Let's just say that I am ignoring all of the warranty coverage renewal offers I am getting from Ford. Sorry - not interested. It's all pretty sad because my initial experience buying my vehicle at AutoNation Jacksonville was good. Ora Bezue was very courteous. I do not know the name of the person who checked me in. More
by Lucy
Employees Worked With
Ora Bezue
