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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.4
980 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 980 reviews

April 16, 2022

Truck was diagnosed and repairs were made as promised. Jessica did an awesome job!! Would recommend this servce department to others. Tom F More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
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Apr 19, 2022 -

AutoNation Ford Jacksonville responded

Hi Jack, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 15, 2022

Walter McCloud is my favorite car guy he did a wonderful job we are very happy More

by charlescole947
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter McCloud
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Apr 18, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2022

I received very good service during this visit replace my ear brakes. The reason for a four star rating instead of five is there was a $25.32 Misc Charge on my bill that was not explained. More

by ctbright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor: Stephanie McGuire
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Apr 18, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (904) 242-6499 for further assistance with moving forward.

April 14, 2022

In for recall repair - they resolved a second issue as well, and had the vehicle ready faster than initially expected. More

by carlanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca, Jennifer
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Apr 18, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 14, 2022

I received excellent service thanks for the timely manner and I will be there when I need work More

by mrjfambowl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
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Apr 18, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 12, 2022

I was in for an oil change. It was completed within the time I was told. More

by GPSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rini Schepen
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Apr 16, 2022 -

AutoNation Ford Jacksonville responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

April 11, 2022

poor communicatoin about when work was complete . when picked up my truck it was filthy someone parked under a tree and didnt even bother to clean it .Ihad to take it to a detail shop and pay 240.00 More

by scottpfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Betty Edwards
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Apr 14, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 242-6499 to discuss what we can do to help.

April 08, 2022

this is a really good place to buy a car, they take good care of you More

by richarm1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Duteau
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Apr 11, 2022 -

AutoNation Ford Jacksonville responded

Hello, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 08, 2022

Every visit to this facility has been an absolute pleasure due to the level of customer service and getting the repairs completed and done right the first time. More

by ccmarine007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Report | Print
Apr 12, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Jan 07, 2023 -

ccmarine007 responded

Stephanie in service is an absolute pleasure to work with. Gets the issues identified and taken care of immediately so you can get back to work. Great dealership across the board.

April 08, 2022

Suzanne was very kind and the work was done what I wanted to be done in a timely manner efficiency I would recommend y’all More

by Barkerrobbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzanne
Report | Print
Apr 11, 2022 -

AutoNation Ford Jacksonville responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Jacksonville. If you ever need help, just give us a call. Happy motoring!

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